Forklift Service Technician-Field
Job DescriptionThe culture at Toyota Material Handling Systems combines the excellence of the Toyota brand with a warm family environment to create a unique working environment. It is no surprise that so many of our employees have been here for twenty years and more.In addition to our unique work environment, we offer excellent benefits which include:Full benefits package which includes company paid health insurance option, company paid life insurance, telemedicine subscription, and ID theft. Health Savings accounts offered, four Cigna health insurance options, two dental and vision plans, short- and long-term disability, critical care and legal shield, and a generous 401K plan after six months. Annual boot allowanceGenerous PTO (paid time off), holiday pay, funeral pay, and jury duty pay on the first of the month after 30 days employment. Free Toyota training - incentives paid after each level obtainedAdvancement opportunities – 80% of current service managers started out as techs!Annual employee picnic/5K, on-site celebrations and bonusesIf you are looking for a company that treats you with the same respect, generosity, and kindness that you give to others, you may just be a great fit for our team. SummaryThe Field Service Technician (Forklift Mechanic) will troubleshoot, repair and perform scheduled maintenance on fuel powered (I.C.) and electric forklifts as well as other related material handling equipment based on customer needs and requirements in the field.Job DescriptionPerform repairs on forklifts and various types of industrial equipment on-site at customer locations. Work with the Service Coordinator and respond to service calls. Communicate with the customer contact and their staff to provide their forklift and material handling needs. Responsible for identifying larger jobs and communicating with the customer and the office staff to handle these repairs and rental needs.Skills/ResponsibilitiesTroubleshoot and perform basic to complex repairs of forkliftsPerform thorough forklift inspections to identify any repairs that are needed. Write down and report all findings of potential or additional repairs necessary on every work orderConsult with customers in regard to needed repairs or additional maintenance items that are neededMust follow all safety procedure and safely operate power tools, lifts, hoists, etc. The ability to understand the necessary service and training manuals, including the ability to interpret schematics and effectively use electrical diagnostic instrumentsKeep pace with industry innovations in order to make sound recommendations to customersMust be self-motivated and organized. Manage billable time and work in process efficientlyPaperwork and documentation must be neat, clean, legible and organizedEffectively communicate with customers, co-workers and managementClear penmanship and ability to record accurate informationMust have excellent driving recordUpkeep and safe operation of service vehicle. Manage truck stock and order parts needed for jobs through the parts departmentMust be able to lift up to 75 lbs. (and occasionally in excess of 75 lbs.)Must have basic computer skillsAttend training classes and online courses as requiredWork Experience Requirements2-3 years of relevant experienceEducation/Certification/License RequirementsHigh School Diploma/GEDMust have a valid, unrestricted driver's licenseWork Conditions/Physical demandsMust have the physical stamina to perform continuously will full body motion for climbing, reaching, pushing, lifting and reaching, etc. Work is performed in a maintenance environment with potential exposure to moving mechanical parts, dust, fumes, chemicals, or solvents which require knowledge of proper safety procedures. Work is performed at customer locations, including manufacturing, warehouses, and cold storage facilities and in other (sometimes) difficult or outdoor environments. May include working in our shop area.Toyota Material Handling Systems Equal Opportunity Employer/Drug Free WorkplaceForklift Mechanic, Service Technician, P M Technician, Breakdown Technician, Road Technician, Shop Technician, Hydraulic Technician, Diesel Mechanic, Heavy Equipment Mechanic, Field Service TechnicianCompany DescriptionToyota Material Handling Systems is a Family owned business that was founded in 1973. We represent Toyota Industrial Equipment, the world’s largest forklift brand. We pride ourselves on providing world-class service to our customers at four facilities in Georgia. We have been recognized by Toyota for 15 consecutive years of Service Excellence and the prestigious ASEC award for outstanding customer service facilities and customer service.Toyota Material Handling Systems is a Family owned business that was founded in 1973. We represent Toyota Industrial Equipment, the world’s largest forklift brand. We pride ourselves on providing world-class service to our customers at four facilities in Georgia. We have been recognized by Toyota for 15 consecutive years of Service Excellence and the prestigious ASEC award for outstanding customer service facilities and customer service.