Associate Relationship Manager
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GENERAL FUNCTION
The Associate Relationship Manager (ARM) partners with Relationship Managers (RMs) to support sales and servicing efforts, perform financial and risk analyses, and assist in developing client solutions. This role is designed to grow through tailored training and hands‑on experience, progressing from foundational support tasks to more advanced client engagement and business development responsibilities.
ARMs are expected to demonstrate proficiency in financial and risk analysis, sales and business development, critical thinking, and effective prioritization while supporting multiple Relationship Managers or internal partners. The position requires continuous learning and skill development, deep product knowledge, sales and client engagement competencies, prospecting for new revenue, consultative selling, and advancing proposals through the sales cycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Sales & Client Support
Partner with RMs to support sales and servicing activities.
Assist in identifying and qualifying prospects through industry and client research.
Create and maintain client management records in Iris, including client profiles and opportunity pipelines.
Prepare and contribute to client presentations and proposals.
Attend and actively participate in client meetings and presentations.
Collect and input KYC due diligence information.
Conduct initial pricing analysis and generate relationship pricing models.
Draft initial deal screens and opportunity memos.
Business Development
Engage in direct client contact to support relationship development.
Identify new business opportunities and apply consultative selling strategies.
Conduct initial outreach to prospective clients and facilitate introductions to Relationship Managers.
Support Relationship Managers in the negotiation, advancement, and closure of proposals.
Learning & Development
Structured onboarding and training in commercial banking solutions.
Access to internal learning platforms in finance, credit analysis, and relationship management.
Coordinated access to experienced Relationship Managers and senior leaders as coaches.
Opportunities to participate in cross-functional projects and client engagements.
Regular performance feedback and career planning discussions.
MINIMUM KNOWLEDGE, SKILLS & ABILITIES
Bachelor’s degree in Business (Finance, Accounting, Business Administration), Liberal Arts or equivalent work experience preferred.
1–2+ years of experience in commercial banking, financial services, client‑facing sales, or accounting.
Novice to proficient knowledge of financial and credit risk analysis, U.S. economy and regulatory environment, sales and business development practices, commercial lending practices and corporate legal structures, and local/regional market dynamics.
Strong verbal and written communication skills, including negotiation and presentation abilities.
Effective problem‑solving and analytical skills; self‑driven with demonstrated ability to take ownership of multiple priorities.
Proficiency in Microsoft Office Suite.
WORKING CONDITIONS
Standard office environment with minimal exposure to noise, dust, or temperature variations.
Minimal travel required.
BENEFITS
The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, experience, education, and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.
Our extensive benefits programs support the individual needs of employees and their families, encompassing physical, financial, emotional and social well‑being. For more information about benefits, visit our careers page.
Location: Houston, Texas 77002
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.
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