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Key Account Manager
East Boston, MAApril 1st, 2026
US Pet NutritionWho We AreWe are one of the world's leading wet pet food manufacturers. At i-Tail Corporation (ITC), our unwavering commitment is to achieve sustainable business growth. We aim to bolster our leadership in the contract manufacturing of wet pet food, upholding high production standards and employing cutting-edge technology. We source quality raw materials capable of delivering complete and nutritious meals to pets worldwide. In the Americas, we operate through our wholly-owned subsidiary, US Pet Nutrition LLC (USPN), which oversees territories throughout the North, Central, and South American regions. This job posting is for a position with USPN.We are part of the Thai Union Group, the world’s leading canned tuna and seafood manufacturer, and the owner of well-known consumer brands such as Chicken of the Sea, King Oscar, and Genova.www.i-tail.comwww.thaiunion.comPositionSales / Key Account ManagerJob DescriptionManage and grow key accounts within the assigned region by developing and executing strategic account plans that drive sales growth, enhance customer satisfaction, and building long-term relationship with key people within organization. The Sales / Account Manager will serve as the primary point of contact for key clients, ensuring alignment with regional market demands and the company’s business objectives.Duties And ResponsibilitiesDevelop and grow strong, long-term relationships with key accounts within the assigned regionServe as the primary point of contact for key accounts, addressing their needs and concerns promptly and effectivelyIdentify opportunities to expand business with existing clients and drive regional sales growthUtilize market insights to refine account strategies and capitalize on emerging opportunitiesConduct market research to understand regional trends, competitive dynamics, and customer needs and keep up to date in customers key announcement and strategic shift Align account strategies with regional market trends and company objectivesDevelop and implement strategic account plans tailored to the specific needs and goals of each key accountAchieve and exceed regional sales targets and monitor/ track key performance indicators (KPIs) on account performanceLead negotiations with key accounts, ensuring mutually beneficial agreements and contractsMaintain accurate records of account activities, sales performance, and market conditionsManage contract renewals, amendments, and compliance with terms and conditions.Ensure high levels of customer satisfaction and loyaltyCollaborate with internal teams, including sales, marketing, product development, and supply chain, to ensure execution of account strategiesOrganize regular touch points, visits, and events to foster top-to-top relationshipQualifications And Experience RequiredA bachelor's degree or higher in business administration, marketing, sales, or a related field5 years of experience in sales in CPG or retailIn-depth understanding of the regional market dynamics, including customer preferences, competitive landscape, and local regulationsExperience in developing and executing strategic account plans that align with business goals and market opportunitiesSales skill to grow accounts through opportunity identification discussionRelationship building and establishing trustSales managementPMO/ cross-functional coordinationWorker TypeFull-timePrimary LocationUS – remote, ideally in San Diego, CA areaJob Posting Start DateASAPSalary RangeSalary to be determined based on candidate profile.At US Pet Nutrition LLC, certain roles are eligible for discretionary bonuses. US-based employees are eligible for healthcare benefits, 401(k), basic life insurance, wellness benefits, and parental leave, among others. (Benefits/perks listed may vary depending on the nature of your employment with US Pet Nutrition LLC and the country where you work.) The salary range displayed is the salary range for the role’s primary location and will depend on qualifications and experiences.
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