Operations Manager

Clearance: U.S. citizenship required; ability to obtain a security clearance preferred

Employment type: Full-time preferred; open to discussion for the right candidate

Education: BS or Associates Degrees with work experience

Work Location: Remote with DMV presenceROLEWe’re looking for an Operations Manager to strengthen our back office as we grow. This role sits at the intersection of financial and accounting support, vendor oversight, and day-to-day administrative execution — and it is genuinely broad. You’ll serve as a key operational partner to our VP of Operations and leadership team, owning core accounting support and HR administrative functions while also acting as Green Threads’ internal check on our outsourced accounting, payroll, and finance vendors. You don’t need to be a dedicated controller — but you need to speak that language, understand what good looks like, and raise your hand when something doesn’t add up. This is not a coordinator role. It requires judgment, financial literacy, and the ability to manage multiple concurrent workstreams in a fast-moving GovCon environment. What You’ll OwnFinancial and Accounting SupportAP/AR: enter vendor bills, process payments, manage client invoicing and collections in QuickBooks Online Subcontractor invoice review and processing; track billed hours against contract limits and flag overruns Support bi-weekly payroll input delivery to our payroll vendor (BlueStreet), including timesheet compilation and input validation Manage state registration portals and tax exemption certificates across multiple jurisdictions Vendor Oversight (Controller-Type) Serve as Green Threads’ day-to-day interface with BlueStreet (payroll and accounting), Citrin Cooperman (FP&A), and Aprio (taxes) — reviewing outputs, escalating issues, and ensuring deliverables are accurate and actionable before they reach leadership Support month/quarter/year-end close: validate that vendor deliverables are complete, reconciliations are clean, and no open items are left unresolved Monitor cash position informally: AR aging, AP timing, payroll outflows — escalate concerns proactively Review budget vs. actuals from Citrin FP&A reports and translate findings for leadership in plain language Support audit readiness (DCAA, workers comp, CPA) by maintaining documentation and coordinating vendor responses to data callsHR Administration Own the employee onboarding and offboarding lifecycle: welcome documentation, I-9/E-Verify, systems setup, benefits enrollment coordination Maintain employment records and respond to employment verification and records requests (including SF-86 general release forms) Coordinate training and professional development tracking, approvals, and reimbursements Support benefits administration (health, 401(k)) in coordination with our benefits service provider Resale Operations Manage the full resale cycle with our government resale partners (Broadcom, Carahsoft, FedResults): quotes, purchase orders, invoicing, vendor communications, and tracking log maintenance Maintain state-by-state tax exemption certificates for resale complianceREQUIREDProficiency in QuickBooks Online — comfortable with AP/AR, payroll inputs, and basic GL navigation 3+ years in a financial operations, accounting, or business operations role Experience managing AP/AR independently Strong organizational skills with a track record of managing deadline-driven workstreams without close supervision Comfortable working in a small firm environment where you’re both the person who sets up the process and the person who executes itSTRONGLY PREFERREDExperience in a government contracting (GovCon) environment — familiarity with DCAA audit requirements, indirect cost concepts, or FAR/CAS basics is a meaningful differentiator Prior experience managing or reviewing outsourced accounting, payroll, or FP&A vendors — you know what to look for and how to push back Demonstrated ability to read financial reports, identify anomalies, and communicate findings to non-finance leadership Experience with HR administrativeNICE TO HAVECPA, CMA, or equivalent experience at a senior accounting or controller level Experience with resale or product distribution operations in a GovCon contextISO 9001 or quality management system familiarityWHY THIS ROLEYou’ll have real ownership from day one — not a queue of tickets assigned by someone else. You’ll see across the full financial and operational picture of a growing firm, work directly with leadership, and have a direct impact on how we scale. Strong performers in this role will have a clear path toward a Controller or Director of Finance title as the company grows. We’re a small team, and we hire for trust, initiative, and judgment. If you’ve been the person in the room who actually understood what the accountants were telling leadership — and also didn’t mind processing the invoices — this role was written for you.