Billing Transformation Compliance Analyst

Segra is searching for a qualified and experienced Billing Transformation Compliance Analyst to join us in a full-time capacity. Location Requirement: This work arrangement for this role is a hybrid position, requiring three (3) days in the office, with flexibility to work remotely two (2) days each week. Role Overview: The Billing Transformation Compliance Analyst is a detailoriented and analytical professional responsible for ensuring the accuracy of billing related to taxation, regulatory fees, and surcharges. This role supports revenue assurance efforts by analyzing billing data, identifying discrepancies, and ensuring correct application of taxes and fees in customer invoicing. The position collaborates with crossfunctional teams-including; Parent company Tax team, Product, Regulatory, IT, Finance, and Customer Service, as well external tax departments-to resolve billing issues, enhance reporting automation, and support improvements in billing system performance. The Analyst also assists the Billing Transformation team in designing, developing, and executing processes that ensure accurate billing of taxes, regulatory fees, and surcharges. Required: Bachelor's degree in business, information systems or other technical/analytical field or equivalent combination of education and experience required. A minimum of 5 years of experience in data analytics, and systems and business practices is required. Strong proficiency in SQL for data extraction, manipulation, and reporting is required. Familiarity with tax, regulatory and surcharge fillings and configurations is required. Telecommunications industry knowledge Preferred: Effective organizational skills. Exceptional written and verbal communication skills with a strong ability to communicate with multiple leaders and levels of the business. Strong problem-solving and analytical skills with high attention to detail are essential. The ability to meet pressured deadlines and prioritize competing priorities. Ability to comprehend technical product structures in various formats. Ability to understand work with multiple billing platforms, understand system processes and query language is required. About Segra: Segra is one of the largest independent fiber network companies in the nation, able to offer state-of-the-art communication solutions backed by always-on customer service. We are known for our future-forward infrastructure and state-of-the-art voice and data technology solutions for businesses and the public sector, as well as wholesale transport services to some of the world's largest carriers. Our network features the latest advances in IP, ethernet, and dark fiber architectures, as well as high performance data centers. Furthermore, our network powers technology solutions such as hosted voice, security, and cloud. Segra has engineered our entire company operations to put our customers at the very center of everything we do. We invest in the communities we serve by hiring locally and continually upgrading our network infrastructure. Segra has over 1200 employees, 500k+ on-net and near-net buildings, and 44k+ fiber-route miles. We exist purely to help businesses within our footprint be successful. Benefits Overview: Segra offers a very robust benefits package to our full-time employees, some of which include: Medical, dental, vision insurance Life insurance 401(k) match Flexible Spending/Health Savings Accounts Tuition and gym reimbursements Vacation/PTO, paid holidays, floating holidays Volunteer days, parental leave Legal, accidental, hospital indemnity, identify theft, pet insurance Our Commitment to Equality: Segra is an equal opportunity employer and prohibits discrimination of any kind. Segra does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Salary Range: $64,050 - $80,115 Beyond competitive health and retirement benefits with immediate 401(k) vesting, Segra also invests in your total well-being through programs supporting physical, mental, financial, and social wellness.