Project Manager, Campus Operations
The USGA is a mission-based golf organization whose purpose is to unify the golf community through handicapping and grassroots programs; to showcase the game’s best talent through the U.S. Open, U.S. Women’s Open and 13 other national championships and our museum; to provide unbiased global governance with The R&A through the playing, equipment and Amateur Status rules; and to advance issues important to golf’s future, with a focus on driving sustainability, accessibility and inclusion. As a nonprofit association, our work and our team are driven to act for the good of the game. The USGA’s headquarters are located in Liberty Corner, NJ, with a recently opened campus in Pinehurst, NC. For more, visit usga.org.About This RoleThe Project Manager, Campus Operations is responsible for managing complex and varied facilities projects across the USGA’s campuses, while providing day-to-day property management support and oversight of the department's capital planning program. This role, manages interdepartmental projects, leads construction and renovation projects from scoping through closeout, and contributes to multi-year capital planning by identifying, scoping, and prioritizing facility needs. The Project Manager works closely with the Senior Director, Campus Operations and campus stakeholders to deliver reliable, customer-focused facilities services aligned with organizational goals.What You'll Do Project ManagementManage projects from scoping and design through construction, closeout, and commissioning - coordinating architects, engineers, contractors, and consultants throughout Lead project management for campus construction, renovation, infrastructure, and improvement projects at the USGA campusesDevelop project scopes, budgets, and schedules; track progress against each and provide written status updates to the Senior DirectorLead contractor and vendor selection processes, including bid solicitation, proposal review, and award recommendationsOversee on-site construction activities to ensure work is executed safely, on schedule, and in accordance with contract documents and applicable codesManage change orders, RFIs, submittals, and project documentation through closeoutCoordinate with campus stakeholders to minimize operational disruption during active projectsDirect facilities staff in support of active projects as neededCapital Planning SupportSupport the Senior Director in developing and maintaining the department’s multi-year capital plan, applying facilities expertise to project identification, and prioritizationContribute to annual capital budget submissions, including project scoping, preliminary cost estimates, and scheduling assumptionsTrack capital project expenditures against approved budgets; provide quarterly forecasts and variance explanationsIdentify and flag deferred maintenance items, life cycle replacement needs, and facility conditions requiring capital investmentCampus Building & Systems MaintenanceDevelop maintenance scopes of work, service contracts, and operating budgets; negotiate with and manage vendors and service providersSupervise vendor work on-site and ensure proper documentation, training, and O&M materials are received and catalogedProactively identify capital improvement needs and contribute to the rolling five-year capital maintenance planCustomer Service & Campus OperationsMaintain a high standard of customer service and occupant satisfaction across the campusManage the use of the Computerized Maintenance Management System (CMMS) for the creation, tracking, and management of preventive and corrective maintenance work ordersConduct regular campus walk-throughs to assess system performance, safety, and occupant satisfactionCollaborate with campus users to understand operational needs and ensure facilities are configured and maintained to support the work of the organizationMaintain the highest level of aesthetic appearance across all interior and exterior campus facilitiesOversee implementation of the campus forestry management planManage landscape improvement projects, including vendor selection, scoping, budgeting, and on-site oversight to enhance campus grounds and exterior environmentsReporting & Continuous ImprovementCreate, track, and report on key performance indicators to demonstrate optimal facility performanceAnalyze operational and project data and recommend process, system, and workflow improvementsPrepare written reports and briefings for the Senior Director as requiredWhere You'll BeThis role is based at the USGA’s campus in Liberty Corner, NJ. The position requires an on-site presence 4 days a week. Periodic travel to the Pinehurst, NC campus may be required to support active projects.What You BringBachelor’s degree in Construction Management, Engineering, Facilities Management, or related field, or equivalent combination of education and experience5+ years of experience in facilities project management, construction management, or building operations, with demonstrated experience managing complex projects from scoping through closeoutExperience with capital planning processes, including project identification, cost estimating, and multi-year budget forecasting in a facilities or construction contextDemonstrated experience managing building mechanical systems, maintenance programs, and facilities vendorsStrong proficiency with Microsoft Office, particularly Excel; experience with project management software or CMMS a plusExcellent written and verbal communication skills, with the ability to produce clear project reports, budget summaries, and stakeholder briefingsProactive, organized, and detail-oriented with strong problem-solving skills and ability to manage multiple concurrent projectsTeam-oriented mindset with a willingness to be hands-on when neededValid driver’s license Level: Project ManagerJob Location: Liberty Corner, NJSalary Range: $85,000 - $95,000The annual base salary range for this position is $85,000 - $95,000. This range represents what we reasonably expect to pay as starting base compensation for this role. Compensation is based on several factors that are unique to each candidate, including skill set, depth of experience, and relevant certifications. In addition to your base compensation, the USGA provides competitive benefit offerings for all full-time employees.What The USGA BringsComprehensive medical, dental, and vision benefits, including a zero-contribution medical plan offered for all full-time employeesRetirement plans, with a generous annual contribution from the USGASuite of programs to promote physical, emotional, and financial well-beingGenerous bank of paid time off, plus the week between Christmas and New Years Day offOff-site team building eventsOn-site gym and golf simulatorProfessional development opportunitiesLearn more about our benefits and culture hereThe USGA is an equal opportunity employer. Our organization believes we are stronger by embracing our diverse backgrounds and perspectives, promoting equity so all teammates can excel and grow in their careers, and fostering experiences to drive inclusion in our workplace and game. Golf is a game for everyone, and you are always welcome.