Part-Time (20 Hours) Universal Banker Bilingual English/Spanish speaking preferred Washington Heig

Part-Time (20 Hours) Universal Banker Bilingual English/Spanish Speaking Preferred Washington Heights Branch Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job Overview The Universal Banker is an entry level position responsible for the assistance in the execution of sales, products or service activities in coordination with the customer service team. The overall objective of this role is to foster relations with customers to build loyalty and to help increase sales to individual consumer clients. Responsibilities:Assist in basic account opening for existing customerProvide service delivery to internal/external customers to resolve account service issuesExecute financial transactions in accordance with bank policies and proceduresRefer opportunities to segment partners where appropriateCreate sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectivelySupport sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assetsAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:1-3 years of relevant experiencePrevious Retail Banking or similar experience requiredConsistently demonstrates clear and concise written and verbal communication skillsEducation:High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.