Ad Ops Associate

About PatchPatch is the leading hyperlocal news platform, serving communities across the United States with trusted journalism and essential local information. We are building the most effective way for local businesses and organizations to connect with their communities—through our network of newsletters, websites, and platform products. We also serve local small business customers with a portfolio of self-serve marketing tools to help them grow their businesses.Patch is looking for a highly-motivated, analytical, and agile Ad Ops Associate to join the Sales org. Your attention to detail, penchant for accuracy, and investigative curiosity drive you. You have a vested interest in growth and in the ever-evolving Ad Ops industry, as this role is positioned for growth. You will start off responsible for quality control, order setup and IO/contract fulfillment through a campaign lifetime and potentially work on projects as you and the Head of Revenue Operations see fit.ObjectivesAccurate and timely campaign executionMake local scaleResponsibilitiesLiaise with Account Management, Sales, and other internal and external contacts through a campaign’s lifetimeReserve inventory and alert key stakeholders of potential mishaps, e.g., double-bookings and/or at-risk deliveryLaunch and update campaigns according to contracted flight dates both ad hoc and scheduledRun and manage daily, weekly, monthly, and ad hoc reportingPerform quality control checks of client assets to ensure compliance with media specs and guidelinesSupply screenshots and shares sales collateral upon requestCollaborate with Account Management to adjust campaigns for optimal performanceSupport Sales, Account Management, and Senior Director of Ad Ops during pre- and post-sale stagesTroubleshoot campaign issues and notify key stakeholders from discovery to resolutionQualifications1-2 years experience in a trafficker, Ad Ops, or digital media roleGreat attention to detail and a propensity for data miningWorking to intermediate expertise in Google Ad Manager, Google Ad Manager 360 or another ad serverFamiliarity with ad serving concepts, e.g., network, inventory, taxonomy, competitive separation, priorities, optimization, dayparting, macros, viewability, etc.Familiarity with third-party tags and reporting UIs, e.g., DCM, Flashtalking, Moat, etc.Knowledge of media math, e.g., CPM, eCPM, CTR, VCR, RPM, in-view rate, etc.Knowledge of Google Sheets, Numbers, and/or Excel and formulas/functions, e.g., VLOOKUP, pivot tables, charts, etc.Knowledge of session tools, e.g., Chrome Developer Tools, Charles, Firebug, force console a plusFamiliarity with programmatic and header bidding a plusFamiliarity with IAB/MRC guidelinesFamiliarity with HTML, JavaScript a plusGreat oratory and written communication skillsCompensation and BenefitsCompetitive compensation and benefitsSalary range $55,000 - $75,000 USD + performance-based bonusPatch Media is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, national origin, citizenship, age, disability, sex, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by applicable law. Our commitment to equality extends to all aspects of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and general treatment.