Training Consultant
Your Tasks:Drafting Product/project technical and non-technical documentation;Training Material Preparation;Documentation Maintenance;Drafting other types of documentation such as guidelines, instructions, manuals, etc.;Coordinating and moderating training sessions in support of change management activities for ongoing projects/activities;Maintaining and organizing documentation for optimal use/retrieval;Capturing training needs analyses, based on change impact of project/product;Designing project/product training programs to meet business adoption targets;Producing or updating existing training materials (content and method);Adapted third-party training material to support individual competence development in line with organisational needs;Delivering effective training in different modalities, including classroom and on-line;Monitoring and reporting on effectiveness of training;Performing Editor and proof-reader roles by participating in peer reviews;Creating ‘How-To’ videos/presentations.RequirementsUniversity's degree in IT or relevant discipline, combined with minimum 6 years of relevant working experience in IT;Experience creating manuals, guidelines, instructions, and training materials;Experience in requirements gathering and business analysis skills;Experience designing and delivering training programsAbility to draft and maintain technical and non-technical documentation;Ability to monitor and report training effectiveness;Knowledge of documentation standards and version control practices;Excellent command of the English language.