BPO Process Optimization Analyst

Verint Systems, Inc. in Austin, TX is seeking an Analyst, BPO (Business Process Optimization) to advance back-office operations through data-driven insights and actionable recommendations. The role emphasizes building processes, training, and KPI definitions to improve efficiency and accuracy. You will collaborate with multiple departments and vendors to configure systems, drive automation, and support change management while maintaining high-quality service delivery. #J-18808-Ljbffr