Field Service Engineer

Description The Field Service Engineer supports mission-critical power facilities by performing automatic transfer switch (ATS) startups, system modifications, warranty service, emergency response, and preventive maintenance. This is a hands-on, customer-facing role requiring strong electrical troubleshooting skills, safety awareness, and the ability to work independently in high-reliability environments. This role supports facilities such as data centers, telecommunications sites, healthcare facilities, airports, and other critical infrastructure, where uptime and compliance are essential. Must-Have Skills, Experience, and Education High School Diploma or GED3+ years of Field Service Engineering experienceExperience supporting electrical power systems (low voltage through medium voltage switchgear)Experience working in critical power environments (data centers, healthcare, telecom, airports, etc.)Experience testing and servicing automatic transfer switches (ATS)Ability to read and interpret electrical schematics and blueprintsFamiliarity with applicable electrical codes and industry standardsStrong customer service and communication skillsAbility to manage projects, meet timelines, and work within budget guidelinesSelf-directed with a strong commitment to customer satisfactionWillingness to participate in a 24/7 on-call rotationValid driver's license in good standingAuthorized to work in the U.S. without current or future sponsorship Nice-to-Have Skills, Experience, and Education 5+ years of field service experience in power distribution or protection systemsAssociate or Bachelor's degree in Electrical Engineering or related fieldStrong understanding of power distribution, DC/AC systems, and voltage circuit theoryAdvanced troubleshooting experience in mission-critical environmentsExcellent time management, organization, and follow-up skills