Inside Sales (Plumbing & Contractor Accounts)

Description: Join the Team at Hubbard Supplyhouse!Hubbard Supplyhouse is seeking an energetic, self-motivated individual to join our family-like atmosphere. We are a plumbing and irrigation supply house that also specializes in kitchen, bath, appliances, and lighting. We proudly serve local plumbers, builders, and homeowners in bringing beautiful and functional living spaces to life. As a family-owned, Christian company, our Core Focus (Mission Statement) is "Honoring God with a great team that builds customer partnerships by delivering on expectations." Our team is built on trust, service, and a commitment to doing things the right way.The Inside Sales Representative (Plumbing & Contractor Accounts) partners closely with outside sales and operations teams to grow and support a portfolio of contractor and trade accounts. This role focuses on driving revenue, increasing product adoption, and delivering exceptional service while maintaining strong margins. The ideal candidate understands the fast-paced nature of wholesale distribution, thrives in a team-first environment, and is confident working directly with contractors, plumbers, and trade professionals.Experience in plumbing or contractor-facing sales is strongly preferred. This Role Is a Great Fit If You:Enjoy working directly with contractors, builders, and trade professionals Are confident communicating, problem-solving, and building relationships Can manage multiple tasks while staying organized in a fast-paced environment Take initiative to follow up, close sales, and support customer needs Thrive in a team-oriented environment while owning your individual results Represent the company professionally with customers and coworkersResponsibilities:Customer Relationship ManagementEvaluate customer inquiries to determine appropriate service level-resolving issues directly or escalate to specialized support teamsBuilding customer loyalty by understanding business needs and developing tailored solutions that create mutual valueLeverage CRM and company tools to enhance customer interactions, track engagement history, and implement best practicesImplement strategic time management to optimize productivity and customer response timesSupport account development with clear revenue, product mix, and profitability goalsPrepare quotes and pricing aligned with company standards and customer expectationsGain insight into customer operations, successful metrics, and purchasing processesDeliver professional, knowledgeable service that reflects company values at every customer touchpointAdapt communication style to effectively engage different customer segments throughout the supply chainPractice consultative selling through attentive listening and meaningful dialogueTechnical Expertise & Market KnowledgeAssess technical requirements to determine when specialist support is neededMaster product specifications, applications, and benefits across all company offeringsPursue continuous learning through industry associations, manufacturing training, and professional development programsStay current with market trends, customer preferences, supplier capabilities, and competitive landscapeMonitor competitor products and position to maintain competitive advantageIdentify opportunities and provide insights on product development and pricing strategiesProfessional SkillsCommunicate effectively through various channels with clarity and professionalismMaintain professional standards in appearance and conduct per company guidelinesActively participate in team meetings, training sessions, and company eventsDemonstrate proficiency in business applications including Microsoft Office Suite, CRM systems, and communication platformsUnderstand company financial models and make recommendations that optimize profitabilityWhat We Offer:Monday-Friday schedule (no nights or weekends)Matching 401(k) and profit-sharing programComprehensive benefits package with supplemental optionsPaid holidays, PTO, and sick leaveChristmas bonus, team-building events, and company picnicEmployee discount programOngoing product and sales trainingCareer advancement opportunitiesReady to be part of a team that values your contributions and helps customers build beautiful, functional spaces?Apply today and grow with Hubbard Supplyhouse! Requirements: Required:High school diploma, GED, or equivalent1+ year of sales or account support experience (preferably in a fast-paced environment) Strong communication skills with the ability to work directly with customers and internal teams Ability to multitask, prioritize, and stay organized in a high-volume setting Basic computer proficiency (Microsoft Office, CRM/ERP systems) Proven reliability, professionalism, and follow-through Preferred:Experience in plumbing, HVAC, irrigation, or contractor-facing sales environments 2+ years of inside sales or wholesale distribution experience Experience working with contractors, builders, or trade professionals (B2B sales) Ability to read or learn product specifications, job requirements, and technical applications Comfortable quoting, upselling, and driving additional product adoption Strong problem-solving skills with a sense of urgency and ownership Experience managing customer accounts or supporting a book of business Positive, team-oriented mindset with a strong work ethicPI8ee0b36fd5-