Surety Administrator

Surety Assistant – typical workflowMonthly timeline- billing/renewals/reconciliationStatements – First business day of monthRun statements and AR reports for each Agent on the list for Agents that prefer emailed statements.Drop a copy of the email into the Agent folder.Close out bonds from previous month.On a rotation basis with other assistants – run Statements and AR reports for entire department and send PDF document to Patriot Office Services department for mailing. Save pdf document in Statement and AR folders.Bond Renewals – beginning of month (2 months ahead of expiring month)Run Renewal reportUpdate spreadsheet.Run credit when necessary, alert Underwriter of changes-problemsRenew, invoice and discuss renewals with Underwriters that need approval.Document each project folder and backlog tracker as appropriate.Mid-MonthBond ReconciliationCheck AP (Additional premium) spreadsheet for AP invoices to process and invoiceMonth EndHave all renewals, bonds reported and APs, cancellations and modifications processed before the books close for the month. Usually the day before the last working day of the month.Daily – as needed and requestedNew Business SubmissionsSet up NBS submission in SharePoint using appropriate templateFile email and attachments properly – rename and number appropriately.Run Clear and LexisNexis credit reportsEnter NBS into ZipBondsUpdate NBS trackerNotify Underwriter when complete.GIA (General Indemnity Agreement) Setup as instructed via DocuSign. Update NBS tracker and DocuSign tracker.Follow up with unsigned GIAs, ALOAs, Addendums sent thru DocuSignSetup project folders for existing Principals for new projects/approvalsFile all emails and attachments appropriatelyRun credit if reports are more than 12 months oldInvoicingFile bonds and emails appropriately and check accuracyComplete Rate calculator for each projectInvoice and send to appropriate email address (may be an accounting address)File and document folder and backlog trackerAgent and Licensing emailsFile updates appropriatelyFollow thru with Agency setups, questions, POA updates, etc.File email correspondence appropriatelyStatus Inquiries as requested / neededCustomer Service requests: Bond verification, billing questions, weekly scanned documents from home office.Other duties as assigned.Ideal ExperienceOffice 365Adobe ProSharePoint/OneDriveExcelZip BondsThompson Reuters- CLEARLexisNexis