Operations Business Analyst

TITLE: Operations Business AnalystTYPE: ContractLOCATION: 100% RemoteONSITE/REMOTE/HYBRID: RemoteSTART DATE: June 2026SHIFT: Monday – Friday, standard business hoursWe are seeking an Operations Business Analyst I to support operational initiatives across multiple departments within a fast-paced operations environment. This role will contribute to a variety of business functions focused on supporting reliable operational performance, coordinating initiatives, and improving internal processes and workflows. The Analyst will work closely with cross-functional teams and subject matter experts to support project coordination, gather and document requirements, facilitate business processes, and develop reporting and visualization tools to track progress and key activities. This position offers opportunities to collaborate with multiple operational and market-focused teams while gaining exposure to a broad range of business functions.MAIN RESPONSIBILITIESSupport operational initiatives and departmental efforts through coordination, documentation, and workflow management activities.Establish, maintain, and track workplans to ensure tasks, deliverables, and project milestones are completed on schedule.Partner with subject matter experts to document business processes, procedures, workflows, and use cases.Provide logistical and coordination support for meetings, discussions, and collaborative problem-solving efforts.Develop and maintain dashboards, reports, and visual tracking tools to communicate project status, timelines, and progress updates.Gather, analyze, and document business requirements, implementation details, design specifications, and testing approaches.Translate business needs into clear documentation appropriate for both technical and non-technical audiences.Create, review, and maintain formal documentation while adapting communication style based on audience and business needs.Collaborate with team members to develop test plans for system enhancements and process improvements.Assist with test execution activities and documentation of testing results.Support ongoing process improvement and operational efficiency initiatives across the organization.QUALIFICATIONSRequiredBachelor's degree in Engineering, Computer Science, Data Science, Information Technology, Information Systems, Business Administration, or equivalent professional experienceStrong written and verbal communication skillsAbility to gather, document, and communicate business requirements clearly and effectivelyStrong organizational and time management skills with the ability to adapt to changing priorities and workflow demandsProficiency with Microsoft Office applications including Excel, Word, PowerPoint, and VisioSelf-motivated with the ability to work independently and proactively contribute within a team environmentPreferredExperience working with SQL and relational databasesExperience using Atlassian tools such as Confluence and JIRAData analysis and visualization experience using tools such as TableauEOE STATEMENTWe are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.