Chief Client Experience & Strategy Officer

Poulin | Willey Trial Lawyers is seeking a CXO to improve client experience and employee engagement. This role involves building trust with leadership, mapping the client journey, and improving internal workflows. Ideal candidates have significant leadership experience in client experience or related fields, with strong communication and operational judgment skills. The position requires travel and close proximity to a major airport, with a focus on creating durable improvements in service delivery. #J-18808-Ljbffr