Apprentice General Manager

The Menchies Apprentice General Manager position is for you! Whether you see yourself in business development, customer service or operations, this program will prepare you to create your ideal career. As a Apprentice General Manager, you can count on a defined career trajectory with a clear beginning and an open end — meaning you can take your training and shape your future. The goal of the program is to train you for a store manager position. Job Description: We're on the lookout for positive, enthusiastic, hardworking individuals with a heart to serve guests who want to be part of the Menchie's Team. We require a positive attitude, dedication, and willingness to learn. Requirements: To thrive in this role, we expect you to have: A passion to serve others A genuine love for people A genuinely friendly and positive attitude and willingness to work as a team A strong work ethic A growth mindset and belief that you can improve your abilities through effort and perseverance. A high level of integrity with unwavering honesty in all situations and doing what you say you'll do Responsibilities: We are now hiring for an Apprentice General Manager. As an Apprentice General Manager, you’ll start learning our business from day one. You will be entrusted to serve as both the face of Menchie’s to customers and partners and the behind-the-scenes operational expert. In the program, you will master the knowledge and skills you need to manage the store, cultivate new business and develop your team. In our hands-on learning environment, you will receive the guidance, mentoring, and support you need to be successful. You will also get out into the community and establish the relationships essential to building your own business. We’ll teach you how to excel at customer service, sales and marketing, finance, and operations. And you’ll learn what it means to always put our customers first. Responsibilities Coaching, and inspiring the team to deliver exceptional customer service Demonstrated leadership abilities and works well in a team environment Supervises the day-to-day operations and performance of the team to provide the highest level of customer service for the customer Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results Qualifications High level of ethics, values, integrity, and trust Must have a minimum of 1 year experience in sales, customer service, management or leadership. Ability to develop rapport, trust, and open communication that enhances the growth and job performance of direct reports Confident and comfortable engaging customers to deliver an elevated experience Is resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment Initiates completion of tasks or activities without necessary supervision Flexible availability – including nights, weekends, and holidays This position requires a valid driver’s license. Must be at least 18 years old. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Perks: Bonus Eligible Employee Discount Program Family friendly work environment that connects & empowers the youth culture A Great work environment with a strong culture Job Type: Full-time Pay: $52,999.00 - $67,664.00 per year Benefits: Employee discount Flexible schedule Paid time off Paid training Shift: 8 hour shift Day shift Night shift Application Question(s): Please let us know what interests you about this position What are the most important qualities of a leader? Please describe your personal core values Shift availability: Day Shift (Required) Night Shift (Required) Work Location: In person