Technician Level 3

About Logic IntegrationLogic Integration is a nationally recognized audiovisual integration firm headquartered in Lone Tree, Colorado. We design, engineer, install, and support advanced AV, lighting, shading, networking, and automation systems for luxury residential clients across the United States. Our team delivers approximately 200 projects annually, ranging from single-room upgrades to fully integrated smart homes, and we hold ourselves to the highest standards of quality, craftsmanship, and professionalism.Role SummaryThe Level 3 Residential Technician is the highest-level technical installer within Logic Integration's residential field team. This position is responsible for independently installing, commissioning, configuring, and troubleshooting sophisticated home technology systems while serving as a technical mentor for junior technicians.The ideal candidate possesses advanced knowledge of residential AV, control systems, home networking, audio distribution, lighting control, motorized shading, surveillance, and smart home automation platforms. This individual is capable of leading installations in the field, solving complex technical challenges, and ensuring every project meets Logic Integration's standards for performance, aesthetics, and client satisfaction.This role requires 3-5+ years of residential AV integration experience and a demonstrated ability to work independently on high-end residential projects.Core ResponsibilitiesAdvanced Residential System InstallationInstall, terminate, test, and certify low-voltage cabling including Cat6/Cat6A, fiber, coaxial, speaker wire, control cable, and security cablingBuild, wire, label, and dress equipment racks according to Logic Integration standardsInstall and configure:Televisions and projector systemsDistributed audio and video systemsHome theaters and media roomsWhole-home audio systemsSurveillance and CCTV systemsAccess control and intercom systemsMotorized shades and lighting control systemsStructured wiring and networking infrastructureSmart home automation systemsInstall wall-mounted devices, speakers, cameras, touch panels, keypads, and other residential technology products with a high level of craftsmanshipEnsure all installations meet company standards, manufacturer specifications, and project documentationSystem Configuration & CommissioningConfigure and commission complete residential AV and automation systemsProgram and troubleshoot device communication over IP, RS-232, IR, relay, and contact closure protocolsConfigure home networks including routers, switches, wireless access points, VLANs, and connected devicesCommission lighting, shade, audio, video, security, and automation subsystemsPerform system testing, validation, and quality assurance prior to client handoffResolve system performance issues through structured troubleshooting methodsResidential Control & Automation PlatformsConfigure and support industry-leading residential control systems including:Control4SavantCrestron HomeJosh.aiLutronSonosAccess NetworksAraknisUbiquitiPerform basic programming modifications and system updates as requiredManage firmware updates and device integration within larger smart home ecosystemsNetworking & Connected Home TechnologiesStrong understanding of residential networking fundamentals including:IP addressingDHCP and DNSSwitching and routingVLANsWi-Fi design and optimizationRemote monitoring and managementConfigure network-connected AV and automation devicesCoordinate with homeowners, builders, electricians, and third-party technology providers when requiredDiagnose network-related issues affecting system performanceTroubleshooting & Service ExcellenceIndependently diagnose and resolve complex system-level issuesUtilize testing equipment and manufacturer software to identify faultsTroubleshoot across hardware, software, networking, and automation layersComplete service and punch list items efficiently and accuratelyDeliver exceptional client experiences during installation, commissioning, and service visitsEnsure systems operate reliably and meet client expectations before completionMentorship & Team SupportServe as a technical resource for Level 1 and Level 2 TechniciansProvide training on installation best practices, troubleshooting techniques, and job-site professionalismReview work quality and provide feedback to team membersPromote safe work practices and adherence to company standardsAssist Project Managers with project execution, documentation, and field coordinationIndustry Standards & Quality ExpectationsThe Level 3 Residential Technician is expected to maintain installation quality and workmanship that aligns with industry best practices, including:AVIXA installation and commissioning standardsANSI/TIA structured cabling standardsResidential low-voltage and electrical best practicesOSHA safety requirementsManufacturer installation guidelinesLogic Integration installation, labeling, and documentation standards Control4 Savant programming and troubleshooting Creston home certification is requiredAVIXA CTS certification is strongly preferred.What Success Looks LikeResidential projects completed accurately and on timeClean, organized, and professional installationsWell-labeled and serviceable equipment racksSystems fully commissioned with minimal return visitsStrong homeowner satisfaction and positive client feedbackEffective mentoring and support of junior techniciansConsistent adherence to Logic Integration quality standardsCareer PathThe Level 3 Technician represents the highest technical role within the residential installation track:Level 1 Technician → Level 2 Technician → Level 3 TechnicianHigh-performing technicians may advance into:Lead Residential TechnicianProject ForemanSystems EngineerProject ManagerOperations LeadershipLogic Integration actively invests in manufacturer training, certifications, and continuing education for team members committed to professional growth.Required Qualifications3-5+ years of residential AV integration experienceDemonstrated proficiency in all Level 1 and Level 2 technician responsibilitiesStrong troubleshooting and problem-solving capabilitiesExperience installing and commissioning high-end residential technology systemsAbility to read and interpret project drawings, wiring diagrams, and scope documentsExperience with residential networking and Wi-Fi systemsStrong understanding of audio, video, control, and automation technologiesProfessional communication and client-facing skillsHigh school diploma or equivalentValid driver's license with clean driving recordAbility to pass background check and drug screeningAuthorized to work full-time in the United StatesQualificationsAVIXA CTS certificationControl4 certification (must have)Savant certificationCrestron Home certification (must have)Lutron certificationNetworking certifications (CompTIA Network+, Ubiquiti, Cisco, etc.)Experience with Josh.ai, Sonos, Access Networks, Araknis, and Ubiquiti platformsHome theater commissioning and calibration experienceTools & EquipmentLevel 3 Technicians are expected to maintain a professional tool kit including:Cable testers and certification toolsCrimpers, punch-down tools, and termination equipmentDrill, bits, and mounting hardwareLabel makerMultimeter and basic electrical testing toolsLaptop with manufacturer configuration softwareNetwork testing toolsLaser levelStandard hand tools per Logic Integration tool listBenefitsCompetitive compensation commensurate with experienceQuarterly performance bonus based on project profitability metricsHealth insurance: Logic pays 50% of base plan (Kaiser)Dental and vision insurance: Logic pays 50% for employee and family (Humana)401(k) with company match up to 3% after one yearPaid vacation:40 hours Year 180 hours Year 2120 hours Year 3Paid sick leave (48 hours annually)Paid birthday offPaid holidaysFour-day work week (Monday through Thursday, 10-hour days)Paid training and professional developmentAV equipment purchases at costQuarterly team outingsLogic Integration is an Equal Opportunity Employer.