Ditta Ace General Manager

Ditta Ace General ManagerWe are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.Retail leadership experience may qualify you for this exciting opportunity. Our friendly atmosphere, competitive wages, and commitment to excellence make The Place for a fulfilling career.Leaders must delegate, train, and monitor the progress of all associates and all facets of the hardware store. The primary responsibilities of in-store management are to manage the sales, expenses, profits, assets, and team members' personal development to ensure customers are receiving the highest level of customer service.The ideal candidate will have at least 2 years of previous retail management experience. We are looking for a qualified individual for store manager. Ditta Ace Hardware offers a career path and opportunity to grow and advance.Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.At Ditta Ace Hardware you have the opportunity to grow with the company in a fun and active work environment.Ability to lift 40 pounds consistently, stand, and walk for up to 8 hours during shift.Store Manager duties and responsibilities:Open and close the store following security and safety proceduresManage daily cash handling, deposits, and register reconciliationHandle unexpected issues, customer service, and emergency situationsMonitor daily, weekly, and monthly sales performance against targetsAnalyze sales data to identify opportunities and problem areasHire, train, and onboard new team membersHandle employee conflicts and disciplinary actions when neededHandle returns, exchanges, and special customer requestsResolve customer complaints and difficult situations professionallyTrain staff on product knowledge and customer service standardsMonitor customer feedback and implement improvementsEnsure the store remains clean and presentable at all timesQualifications and Skills:Customer servicePOS and payment processingInventory ManagementSchedulingStrong leadership and ability to motivate teamExcellent communicationProblem-solving under pressureTime Management and PrioritizationComputer skillsStrong sales abilitiesOrganization