Lab Computing Analyst

Job Responsibilities: Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation " Implement customer specified benchtop computing design and processes " Administer and assures connectivity of customer’s Windows based platform " Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers " Manage On-boarding, retirement, and relocation of equipment " Implement Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc. " Analyze, identify, and implement enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner " Ensure adherence to client’s corporate policies through periodic reporting and compliance programs " Act as the technical support contact for instrument vendor " Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams " Provide technical support for new system validations and change management efforts " Create and maintain a physical inventory of lab equipment, PC’s, software, and any other information specified by the client " Submit weekly Engineer reports to the team lead by COB on the last business day of the week " Act as client Liaison for software/hardware related inquiries " Participate in client team meetings " Provide support across all PerkinElmer Enterprise practices as required " Demonstrate appropriate use of office equipment/software after training " Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment Basic Qualifications: Bachelor’s Degree with two plus years of technical experience OR " Associates Degree with three plus years of technical experience OR " High School Diploma or equivalent with five plus years of technical experience " Excellent customer service skills complimented by an ability to listen to and interpret client requests. " Ability to troubleshoot complex technology issues. " Strong verbal and written communication skills. " Ability to identify, track and complete tasks for multiple projects under prescribed timeframes. Preferred Qualifications: Experience with technologies including Microsoft Office, networking, remote computing and backup systems. " Experience with scientific instrumentation " Experience in Life Science environment " Experience in a validated environment " Experience working in GxP, ISO, and FDA compliant facilities #J-18808-Ljbffr