Learning Experiences Coordinator
Learning Experiences CoordinatorThis position aligns with the Talent Development function for Hormel Foods Corporation, which is a part of the corporate Human Resources organization. The Talent Development team oversees vital talent management, development, and organizational change processes, programs, and services designed to develop and enhance the skills of our team members. In addition, this role works closely with multiple stakeholders to ensure the successful delivery, operations, analysis, and sustainment of talent, learning, and organizational development programs. The role is vital to ensure that learning participants have an exceptional experience.
This individual contributor role reports to the Learning and Talent Development Manager.
Plans and Manages Logistics for Learning & Talent Development Programs (65%)
The Learning Experiences Coordinator fosters a learning culture by delivering experiences and solutions, making learning, professional growth, and organization transformation possible for the entire enterprise. The incumbent adds value by consulting stakeholders on effective solutions to strengthen our program planning, management, and execution (including coordinating all logistical requirements). The ability to anticipate challenges and proactively manage solutions is crucial.
Collaborates with talent development leaders to coordinate activities for training programs for all delivery modes (such as virtual, in-person in Austin MN, or i-person at external locations), including arranging necessary resources, executing program marketing and communication plan tasks, and creating and preparing program materials, handouts, and other items essential to the learning experience
Organizes travel, entertainment, and meals for programs as needed
Identifies opportunities to eliminate waste and optimize processes related to program execution
Proactively anticipate issues that impact participant's event experiences to support resolution
Collaborates with talent development stakeholders to improve team member learning experiences and strengthens vendor relationships by applying continuous improvement opportunities to talent development processes
Supports Talent Development Functional Operations (35%)
The Learning Coordinator ensures the successful operations of all talent development functions by coordinating several critical processes.
Coordinates all purchase orders, invoices, contracts, and vendor management
Actively monitors program registration and communicates program opportunities through multiple talent development communication systems
Manages and assigns facilitator-led learning opportunities in the learning management system
Generates reports, completion metrics, survey results, and participation dashboards for analytics of learner experiences
Administrates and updates the learning management system for participant completion management
Resolves, monitors, and responds to learner inquiries and provides timely, user-centered assistance via email, chat, ticketing systems, or help queues.
Troubleshoots and resolves common learner challenges (access issues, navigation, content playback, pre-work confusion, etc.).
Acts as a back-up administrator for the talent development tech stack
Supports level 2 and level 3 learning assessments via pre-event and post-event communications at the direction of program leaders on objectives, skill coaching and learning follow-up tasks
Completes miscellaneous tasks or projects as assigned
Hormel Foods provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.
At Hormel Foods, base pay is one part of our total compensation package and is determined within a range. The base hiring pay range for this role is between $18.75-$26.25 per hour, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.
Other components of Hormel Foods' total compensation package includes comprehensive medical, dental and vision coverage, discretionary annual merit increases, profit sharing, 401(k) with employer match, stock purchase plan, paid vacation, FREE two-year community/technical college tuition for children of employees, and more.