Sales Associate
Overview:
We are seeking an accomplished sales professional who specializes in janitorial and maintenance services to join our team as a Sales Representative. The successful candidate will be responsible for promoting our commercial janitorial cleaning services to a broad range of industries and companies.
In addition to having a strong command of both verbal and software-based presentation skills, the ideal candidate must possess extensive knowledge of the industry, customer preferences, and excellent organizational abilities. Excellent communication and networking skills are also essential for this role.
The territory will be New Jersey and New York. This position will offer a living base salary + uncapped commission potential.
New Business Development - Prospecting, RFP and Bid Preparation:
Develop new customer relationships (identify and procure) by utilizing networking, prospecting, existing database, referrals, and cold calling methods
Meet with management regarding approval of prospects and perform conflict check on new prospects
Conduct client outreach and nurturing via phone, email, and face-to-face communication
Review all incoming RFPs and manage all pricing related activities
Conduct on-the-road prospecting for new potential customers at least 3 days per week
Nurture client relationships if clients are not ready for our services
Participate and conduct building walkthroughs with clients for completion of bids and proposals
Prepare, attend, and present bids, proposals, and RFPs for new customers
Communicate with prospective clients regarding their questions related to bids, proposals, and RFPs
Ensure proper coordination with Sales Manager or President regarding proposed staffing levels, pricing assumptions and strategy
Model labor and other pricing for all bids
President must approve amount quoted to potential client
Relationship Management - Prospect Tracking and CRM Management:
Add new contacts and update prospects and client information in CRM with correct contact and building information
Establish and maintain prospect and customer files through CRM on a daily basis
Establish and track customer leads and maintain ongoing customer and potential customer relationships
Maintain regular contact with new customers for at least 12 months after initial start of service
Contact customer a minimum of monthly by phone to ensure they are satisfied with our service
Ensure all prospects are properly aggregated, organized and assigned to appropriate personnel
Other Responsibilities
Provide monthly sales report to Sales Manager or President
Perform such other duties as directed by Sales Manager or President
Develop and maintain economic and market data files
Coordinate with necessary departments (finance, operations, HR) during the start-up of new accounts to ensure a smooth transition
Complete all necessary paperwork for initiation of services, renewals, and commission requests in accordance with company policy and timelines
Requirements:
High School Diploma required
Bachelor's degree preferred or equivalent experience in the service industry accomplishing sales
2+ years of experience in B2B Sales with a track record of developing relationships through the sales cycle
Experience with government contracting (preferred)
Self-starter with excellent organizational, prioritization, and time management skills
Strong attention to detail and follow up is a must
Ability to identify decision-maker and close deals
Must be able to creatively customize each proposal to the unique needs of each customer
Excellent oral and written communication skills, as well as negotiating skills
Strong presentation skills
Self-starter and money motivated (uncapped commission)
Experienced in Microsoft Suite and using CRM systems
Willingness to learn and is coachable
Professional appearance and demeaner
Strong customer service
Strong work ethic and high level of character and integrity
We Offer:
Base Salary + Uncapped Commission
401(k) Program
Health Insurance
Car Allowance
Company Cell Phone
Company Laptop
Company Gas Card
Paid Time Off
Required Travel:
75% in local area as day trips (NY / NJ / PA)
25% hybrid (office + remote)
Schedule:
8 hour shift
Monday to Friday
Weekends as needed