Client Advisor
WHO WE ARE
Maria Pinto is a contemporary American designer and artist who creates beautiful, versatile fashion with a modern, urban edge. She is passionate about designing clothing that makes todays woman feel gorgeous and confident, and has dressed some of the worlds most fashionable women, including First Lady Michelle Obama, Marcia Gay Harden, Brooke Shields, and Oprah Winfrey.
The Maria Pinto label marries superior design qualitysculptural lines, luxe-feeling Italian fabricswith ease and versatility. All pieces are machine-washable and very travel-friendly. The clothes are designed to fit a wide range of body types and sizes, and can be styled in a number of ways to transition seamlessly from casual to formal events. It is a collection that makes women feel beautiful and keeps up with their busy lives.
WHO YOU ARE
As a Boutique Client Advisor, you will elevate the shopping experience by assisting clients one-on-one in our River North Boutique and digitally throughout the day. This is a unique sales opportunity in that the Boutique Client Advisor is involved with product development and has the opportunity to work directly with the designer, Maria Pinto, and back of the house planning team by providing insight and input based on feedback and learnings from client interactions.
The ideal candidate has a relatable attitude and is able to walk clients through Maria Pintos story, quickly assess their needs, and provide exceptional customer service that makes each woman feel special, understood, and joyful.
WHAT WILL YOU DO?
Consistently meet and exceed individual sales goals
Grow and develop Maria Pintos client base through one-on-one interactions in our Boutique and through personalized outreach, inviting customers back into the shop, and reactivating lapsed clients
Maintain up to date and detailed client profiles
Be a trusted source of knowledge on clothing, fabrics, promotions, events, policies, and service for all clients
Suggest and style garments to show the versatility of Maria Pinto pieces based on client profiles and feedback
Develop relationships with clients and based on learnings, provide feedback to planning and design team for upcoming merchandise plans
Help host events in the Boutique and virtually, to grow and develop our client base through intimate interactions
Travel with team for Pop-up shops throughout the nation
Strategize and take initiative to increase individual and store productivity
Become proficient in merchandise, POS, and company procedures
Maintain visual presentation and cleanliness standards at the Boutique
YOU MAY BE THE PERFECT CANDIDATE IF:
You are results driven
You have excellent interpersonal skills to ensure clear and effective communication with clients
You are responsible, punctual, curious, and enthusiastic
You have brand and industry knowledge and enthusiasm for creating personal styling experiences
You have an infectiously positive attitude and are willing to take on just about any task that comes your way
You are comfortable at quickly learning and adapting to technology
You have prior experience with POS and CRM solutions (preferred)
MINIMUM QUALIFICATIONS INCLUDE
Minimum of 3 years (preferably 4+) of retail sales experience in womens ready to wear
Education: BS/BA preferred
COMPANY PERKS
Opportunity to work closely and collaborate with renowned designer, Maria Pinto
Compensation: Hourly pay plus a very competitive commission structure with strong upside
Merchandise discount
Unlimited growth opportunities
Boutique hours:Monday - Saturday, 10am - 6pm & Sunday, 12 - 5pm