Technical Project Manager at Mountain View, CA/ Seattle, WA / Boulder, CO/ Phoenix, AZ

Partner Relationship Management: Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document."Technical Support & Triage: Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance.Root-Cause Analysis (RCA): Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors.Cross-Functional Liaison: Advocate for partner needs by routing complex issues to Developer Relation Engineering (DRE) teams with documented reproduction steps.Workflow Optimization: Identify and suggest technical workarounds or optimizations specific to XR workstreams and application flows.Required qualifications:Technical Stack: Proficiency in Android Studio and the Android mobile/XR application lifecycle.Tooling: Experience with enterprise issue-trackers (e.g., Buganizer, Jira).Soft Skills: Proven track record in partner-facing roles, specifically in managing external expectations and reporting status to executive stakeholders.Industry Experience: Previous experience in QA, Technical Support, or Developer Relations within the mobile or XR space.Cygnus Belief We believe in our commitment to diversity & inclusion.Equal Employment Opportunity Statement Cygnus is an Equal Opportunity Employer. We ensure that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.All our employment decisions are taken without looking into age, race, creed, color, religion, sex, nationality, disability status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other aspects of employment protected by federal, state, or local law.Applicants for employment in the US must have work authorization & Cygnus does not offer any sponsorship of a visa for employment authorization in the United States.Thanks & RegardsAmit KumarCygnus Professionals3490 US Highway 1Princeton, NJ 08540M: 732 485 0000 Ext 9057 or 609-566-6868 (Direct)F: (888) 900-6979E: amit.k@cygnuspro.comLinkedIn: https://www.linkedin.com/in/amit-kumar-341290137/