Front Desk Receptionist

Front Office ReceptionistAt Ameriprise Financial, we're not just in the business of helping clients with their financial goals we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.Stone Harbor Wealth Partners, a financial advisory practice of Ameriprise Financial Services, LLC, is seeking a professional, organized, and friendly Front Office Receptionist to serve as the first point of contact for our clients and visitors. This entry level, hourly position is ideal for someone looking to gain experience in a professional office environment while providing excellent customer service and administrative support. The role is essential to maintaining a welcoming, efficient, and polished office atmosphere. This position will report directly to the Operations Director.Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, military status, veteran status, genetic information, citizenship, disability status, marital status, family status or any other basis prohibited by law. We are committed to fostering an inclusive and accessible recruitment process for individuals with disabilities. If you require a reasonable accommodation to participate in the application or interview process, speak to your recruiter to discuss how we can support you.Key ResponsibilitiesGreet clients and visitors promptly and professionallyManage visitor flow and direct guests to appropriate areasEnsure clients feel welcome and comfortable upon arrivalAnswer, screen, and route incoming phone callsReceive and distribute mail, packages, and deliveriesAssist with outgoing correspondence and client mailingsSchedule appointments as neededCoordinate conference room usage and prepare rooms for meetingsMaintain meeting areas before and after scheduled useProvide general office support to staff as neededPerform light data entry and routine filingAssist with overflow administrative tasksKeep the reception area, conference rooms, and common spaces clean, professional, and well-organizedEnsure front office and meeting spaces are stocked with suppliesCoordinate office maintenance and repair needs in collaboration with the Chief Operating Officer and Client Support Service staffRequired QualificationsHigh School Diploma or GEDPrevious experience working in an office environment as a receptionist, customer service representative, or in office administrationExcellent verbal and written communication skillsProfessional, friendly, and courteous demeanorProficiency with Microsoft Office Suite (Word, Excel, Outlook), scheduling software, phone systems, printers, and other standard office equipmentStrong organizational skills, including time management, multitasking, attention to detail, and ability to prioritize tasksAbility to handle problems calmly and professionallyReliable, punctual, customer-focused, and able to work well under pressurePreferred QualificationsExcellent customer service and communication skillsStrong organizational, multitasking, and time-management abilitiesHigh level of professionalism in a fast-paced office environmentProficiency with Microsoft Office and other office softwareBenefitsPaid vacation time off and IRA matchFull time