Customer Experience & Sales Specialist

Job Description Benefits:Bonus based on performanceCompetitive salaryFree uniformsHealth insuranceAbout the Role:Join Mister Sparky of the East Bay as a Customer Experience & Sales Specialist where you'll play a vital role in enhancing customer satisfaction and driving sales. Be part of a dynamic team dedicated to providing exceptional electrical services in Fremont, CA, and make a positive impact on our clients' lives.Responsibilities:Engage with clients to assess their electrical needs and provide tailored solutions.Develop and maintain strong customer relationships to ensure repeat business.Conduct in-home consultations and presentations to showcase our services.Collaborate with the installation team to ensure seamless service delivery.Utilize CRM software to track sales leads and customer interactions.Provide feedback to management on customer preferences and market trends.Assist in developing marketing strategies to attract new clients.Achieve monthly sales targets and contribute to team success.Requirements:Proven experience in sales or customer service, preferably in the home services industry.Strong communication and interpersonal skills to connect with clients effectively.Ability to work independently and as part of a team in a fast-paced environment.Familiarity with CRM systems and sales tracking tools.Valid driver's license and reliable transportation for client visits.Positive attitude with a passion for delivering exceptional client experiences.High school diploma or equivalent; relevant certifications are a plus.Willingness to learn and adapt in a continually evolving industry.About Us:Mister Sparky of the East Bay has been serving the Fremont community for over a decade, providing reliable electrical solutions with a focus on customer satisfaction. Our clients love us for our professionalism and commitment to quality, while our employees appreciate a supportive work environment that encourages growth and success.