Snowsports School Training Manager

Sugar Bowl Resort is seeking a passionate, knowledgeable, and inspiring Snowsports School Training Manager to lead the professional development of one of California's most beloved ski resort instructor teams. This is a high-impact leadership role for an experienced snow sports professional who believes that great teaching is a craft - one that can always be refined, elevated, and passed on.You'll own the design and delivery of Sugar Bowl's season-long instructor training program, building the skills, confidence, and methodology of our apprentice, certified, and supervisory staff from opening day through the end of the season. You'll set the standard for what great instruction looks like at Sugar Bowl, and you'll inspire your team to meet and exceed it every single day on the mountain.This is a role for someone who leads from the front - on snow, in clinics, and in the culture of the Snowsports School.Why Sugar Bowl?Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to "sunny California" since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.Who you areYou are a highly credentialed, deeply experienced snow sports professional with a genuine love of teaching - and teaching teachers. You bring a sophisticated understanding of skiing and snowboarding technique, adult learning principles, and what it takes to develop instructors at every stage of their career. You're as comfortable leading an on-snow clinic with apprentices as you are presenting methodology to a room full of Level 3s.You're organized, communicative, and culturally influential. You set high standards and create the conditions for others to rise to meet them. You understand that a strong training culture is one of the most powerful retention and recruitment tools a Snowsports School has, and you take that seriously.Experience & Qualifications:PSIA/AASI education staff experience or PSIA/AASI National Team experience PSIA/AASI Level 3PSIA/AASI Children's Specialist II certificationCross-certification in alpine and/or snowboard disciplines preferred5 + years of resort industry experience, including demonstrated instructor training clinician experienceDeep knowledge of ski and snowboard mechanics, movement analysis, and progressive teaching methodologyExperience designing and delivering structured training programs, clinics, and professional development curriculaFamiliarity with current PSIA/AASI certification pathways and exam preparation processesAbility to ski and ride at an expert level in all terrain and conditionsStrong written, verbal, and radio communication skillsProficiency with MS Office;Ability to learn RTP and Flaik scheduling softwareAbility to build positive relationships across all levels of the Snowsports School and resort organizationMust be available to work weekends and holidaysBonus Points:Experience managing or mentoring supervisors and senior instructorsBilingual or multilingual - ability to support a diverse, multilingual instructor workforceExperience developing onboarding programs for high-volume, seasonal workforcesRTP platform competencyCross over certification (Ski and Board)Freestyle/Freeski certificationWhat you will doTraining Program Design & DeliveryOwn the design, development, and delivery of Sugar Bowl Snowsports School's season-long instructor training program - from pre-season preparation through end-of-season reviewBuild and maintain a structured training calendar that serves instructors at every level: apprentice, certified (L1-L3), & the leadership pathwayLead on-snow clinics, movement analysis sessions, teaching practicums, and methodology workshops throughout the seasonDevelop training resources including written guides, video references, assessment rubrics, and clinic plans that instructors can reference and grow fromContinuously evaluate and evolve training content to reflect current PSIA/AASI standards, guest experience goals, and industry best practicesPartner with Snowsports School management to align training priorities with departmental goals including NPS scores, safety outcomes, and staff retentionInstructor Development & Certification SupportIdentify and track individual instructor development needs across the full team, creating personalized growth pathways for staff at all levelsPrepare and support instructors pursuing PSIA/AASI certification exams, providing structured clinic preparation, feedback, and encouragementMentor apprentice instructors through Sugar Bowl's in-house training program, building the foundational skills and confidence they need to become effective, independent instructorsGuest Experience & Safety StandardsChampion a culture of guest-centered instruction across the full Snowsports School team, ensuring that training methodology always connects back to real, positive guest outcomesPartner with supervisors to monitor lesson quality on the hill, providing real-time coaching and follow-up development as neededUphold and reinforce safe teaching practices, terrain selection standards, and risk management protocols across all instructional staffServe as a resource for guest feedback related to lesson quality, working with management to identify trends and addressing gaps through targeted trainingCulture & ValuesModel and champion Sugar Bowl's core values in every interaction and on every runCultivate a Snowsports School culture where learning is celebrated, feedback is welcomed, and every instructor feels supported in their growthPartner with HR on instructor recognition, retention strategies, and professional development programming that keeps great talent coming back season after seasonPhysical RequirementsThis is a physically demanding, outdoor leadership role performed on the mountain and around resort facilities in Sierra Nevada winter conditions. Candidates must be able to meet the following requirements:Prolonged physical activity on snow including skiing, riding, walking in ski boots, and standing on varied terrainAbility to work outdoors in all weather conditions typical of Donner Summit - including heavy snowfall, high winds, freezing temperatures, ice, flat light, and reduced visibility - full days, every scheduled shiftAbility to lift, carry, and move equipment and materials weighing up to 50 poundsAbility to perform snow removal and general physical facility maintenance tasks as neededSufficient cardiovascular endurance to sustain high-output physical activity at altitude (approximately 7,500 - 8,383 ft elevation)Visual and auditory acuity sufficient to monitor staff, guests, and mountain conditions across a wide operational areaMust be able to dress appropriately for and safely tolerate sustained exposure to heavy winter weatherWinter BenefitsSeasonal training opportunityTiered equipment reimbursement based on qualifying hours, available upon return the following seasonCertification reimbursement, available upon return the following seasonEmployer sponsored 401k plan after 1000hrs (and 1-yr)Professional Development OpportunitiesFree ski and tubing passes for employeesFree ski passes for dependents50% off food at our cafeteriasFree group ski and snowboard lessons for employeesExcellent discounts on competitive and non-competitive Snow Sports ProgramsEmployee discounted lift tickets for family and friendsLift ticket discounts at tons of resorts including 24 destinations thanks to the Mountain CollectiveHotel discountsEmployee ski reciprocal programsDiscounted group lessons for dependentsSugar Bowl Resort believes that all persons are entitled to equal employment opportunity and does not discriminate against its employees or applicants because of race, color, hair, religion, sex, sexual orientation, gender identity, gender orientation, gender expression, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age, physical or mental disability, medical condition, or any other status protected by federal, state or local law, ordinance or regulation. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination.