Commercial Kitchen Equipment Refrigeration Service Technician

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.comWhy you'll love it here!Competitive compensationPortal to portal payOvertime opportunitiesCompany vehicleCompany credit card for all travel expensesCompany cell phoneMedical, dental, vision benefits from Day One!401(k) with company matchPaid time off and holidaysOngoing technical training and certification support-CFESP prep programs, hands-on manufactures trainingTuition reimbursement for additional certificationsCareer progression opportunities into a Senior Service Technician, Lead Technician, Field Supervisor, or Service Manager rolesPosition SummaryThe Service Technician reports to the Service ManagerLocated in Pittsburgh, PAField Based - Full TimeTriMark USA is seeking a skilled and customer-focused Service Technician – Refrigeration to support our commercial kitchen equipment customers. This role is responsible for diagnosing, repairing and maintaining commercial refrigeration systems including walk-ins, reach-ins, ice machines, prep tables, and cold storage equipment.The ideal candidate combines strong technical refrigeration expertise with commitment to safety, quality, and exceptional customer service. This role is ideal for candidates who are looking to transition out of HVAC working indoors at customer sites.Essential Funcstions & Key ResponsibilitiesDiagnose and repair commercial refrigeration systems (reach-in coolers/freezers, walk-ins, blast chillers, ice machines, prep tables, display cases, etc.)Perform start-up of refrigeration equipment in restaurants, healthcare, education, hospitality, and institutional foodservice environmentsTroubleshoot electrical, mechanical, and refrigerant system issuesConduct preventative maintenance to ensure optimal equipment performance and longevityHandle refrigerants in compliance with EPA and environmental regulationsMaintain accurate service documentation, parts usage, and customer recordsCommunicate clearly with customers regarding repair status, timelines, and recommendationsCollaborate with dispatch, parts, and technical support teams to ensure timely resolutionMaintain service vehicle inventory and toolsFollow all safety procedures and company standardsRequired Qualifications1-2+ years of experience servicing commercial refrigeration systemsExperience in commercial foodservice equipmentEPA Universal Certification (required)Strong understanding of refrigeration cycles, controls, and electrical systemsAbility to read wiring diagrams and technical schematicsExperience with common brands of commercial refrigeration equipmentValid driver’s license with acceptable driving recordAbility to lift 75+ pounds and work in confined or high-temperature environmentsStrong problem-solving skills and independent work ethicPreferred QualificationsCFESA certificationBasic hot-side equipment knowledge (a plus)Experience using service management software/mobile dispatch systemsCore CompetenciesTechnical troubleshooting excellenceCustomer-first mindsetAccountability and ownershipTime management and prioritizationSafety and compliance awarenessTeam collaborationThe range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate’s unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.In addition to base salary, this role will be eligible for participation in TriMark’s’ benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.TriMark’s commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com