Team Shift Supervisor

Leadership Role SummaryAs a Team Shift Supervisor, you are stepping into a pivotal leadership role. You will oversee and guide your team, providing essential direction and support. This role carries significant responsibility as you will impact team members, customers, and overall business performance. Your actions set an example for others to follow, making it crucial for you to ensure your shifts are not only well-managed but also profitable. On your shift, you take charge as the leader. Key ResponsibilitiesStep Change ThinkerQuickly identifies core issues in complex situations. Fosters an environment where team members feel comfortable asking questions and exploring new options. Know How BuilderSeeks continuous feedback from multiple sources to enhance personal performance. Effectively implements shift success routines. Manages core operational procedures including shift accountability, product projections, Repair & Maintenance (R&M) spending, and Cost of Sales/Cost of Labor (COS/COL) controls on every shift. People GrowerPromotes and exemplifies the How We Win Together (HWWT) and Achieving Breakthrough Results (ABR) culture. Assists the RGM/AUM in executing training strategies using the Learning Zone and collaborative activities. Models and coaches the EARS Model (Explore, Analyze, Respond, and Making it Stick) to develop team capabilities. Holds team members accountable for performance, providing constructive feedback. Recognizes exceptional employee performance through CHAMPS cards to reinforce outstanding results. Maintains a positive and energetic attitude at all times.