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Neuroscience Specialist, CNS- Duluth MN (Duluth MN, Saint Cloud MN, Bemidji MN)
Duluth, MNMarch 28th, 2026
Personally engage customers through various virtual or digital tools.* Direct customers to other colleagues, such as Customer Service Specialists (CSS), as needed.* Ensure customer requests are met and solicit feedback on the quality of engagement.* Facilitate speaker programs to share knowledge and insights.* Organize local provider groups for discussions on experiences and outcomes with local/regional leaders.* Elevate opportunities and feedback to the Area Business Lead, including local market insights.* Collaborate compliantly with the ecosystem team to adjust targeting and call point plans.* Action on insights collected from customer-facing roles to inform local strategy and business goals.* A minimum of 2 years of pharmaceutical or medical device sales experience.* Prior experience in CNS, psychiatry, or ADHD preferred.* Experience launching a new product or new indication preferred.* Must reside within a commutable distance of 50 miles from the primary city in the sales territory.* Previous cross-functional industry experience in commercial life sciences or related industry.* 4 or more years of experience working in a sales role with HCPs, ideally representing multiple products.* Ability to work in an ambiguous environment undergoing transformation.* Proven track record in coaching, training, and mentoring peers or others.* Demonstrates a commitment to ethical business practices, an understanding of regulatory standards, and the ability to execute business activities in compliance with Company policies and guidance.* Ability to assimilate and communicate complex clinical and product information.* Valid U.S. driver's license and acceptable driving record.* Overnight travel may be required depending on territory geography.* Uses competitive data and business reports to track progress and uncover opportunities, including sales data and promotional budget* Displays knowledge of territory and business conditions that impact sales results to establish near term priorities for his/her territory business plan* Responds compliantly to competitive threats and opportunities* Educates office staff on payer guidelines and reimbursement procedures to increase pull through* Effectively utilizes promotional materials* Maintains ongoing awareness of internal support team resources available throughout the ecosystem and utilizes appropriately* Applies market and industry knowledge to overcome objections and influence prescribing habits during the total office call* Identifies territory professional groups to network and ensure access/exposure to potential key opinion leaders* Builds strong relationships with all key office/practice personnel and focuses on patient health in conversations with all staff members. Takes personal responsibility for follow-through and providing value to the accounts by providing accurate information in response to their needs* Delivers effective and balanced office calls and sales presentations utilizing the appropriate approved marketing materials and technical references (e.g. studies, package inserts, etc.) with clarity and confidence to help HCPs enhance patient outcomes; demonstrates competent product knowledge of own product and competitionCompetencies Accountability for Results - Stay focused on key strategic objectives, be accountable for high standards of performance, and take an active role in leading change. Strategic Thinking & Problem Solving - Make decisions considering the long-term impact to customers, patients, employees, and the business. Patient & Customer Centricity - Maintain an ongoing focus on the needs of our customers and/or key stakeholders. Impactful Communication - Communicate with logic, clarity, and respect. Influence at all levels to achieve the best results for Otsuka. Respectful Collaboration - Seek and value others' perspectives and strive for diverse partnerships to enhance work toward common goals. Empowered Development - Play an active role in professional development as a business imperative.This job description is intended to describe the general nature and level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. Otsuka reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation, if you are unable or limited in your ability to apply to this job opening as a result of your disability. You can request reasonable accommodations by contacting Driven by our purpose to defy limitation, so that others can too, we have an unwavering belief in doing more and transcending expectations. In going above and beyond—under any circumstances—for patients, families, providers, and for each other. It's this deep-rooted dedication that drives us to uncover answers to complex, underserved medical needs, so that patients can push past the limitations of their disease and achieve more than they thought was possible each and every day.
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