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Pharmacy Supervisor- Outpatient

DirectWilmington, DEMay 27th, 2026
SummaryThe incumbent acts as a representative of the Pharmacy Service and is responsible for the professional and administrative management of the Outpatient Pharmacy area of the Pharmacy Service - including budgetary execution. The incumbent is responsible for providing leadership and supervision to the multiple pharmacists - technicians - students - residents - and volunteers within the Outpatient area.QualificationsApplicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.Citizenship: Citizen of the United States(Noncitizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3 - section A - paragraph 3g - this part.) Education Graduate of an Accreditation Council for Pharmacy Education (ACPE) accredited College or School of Pharmacy with a baccalaureate degree in pharmacy (BS Pharmacy) and/or a Doctor of Pharmacy (Pharm.D.) degreeVerification of approved degree programs may be obtained from the Accreditation Council for Pharmacy Education - 20 North Clark Street - Suite 2500 - Chicago - Illinois 60602-5109phone: (312) 664-3575 - or through their Web site at: http://www.acpe-accredit.org/(NOTE: Prior to 2005 ACPE accredited both baccalaureate and Doctor of Pharmacy terminal degree programToday the sole degree is Doctor of Pharmacy.) Graduates of foreign pharmacy degree programs meet the educational requirement if the 2 graduate is able to provide proof of achieving the Foreign Pharmacy Graduate Examination Commission (FPGEC) Certification - which includes passing the Foreign Pharmacy Graduate Equivalency Examination (FPGEE) and the Test of English as a Foreign Language Internet Based Test (TOEFL iBT)Licensure: Full - current and unrestricted license to practice pharmacy in a State - Territory - Commonwealth of the United States (i.e. - Puerto Rico) - or the District of ColumbiaThe pharmacist must maintain current registration if this is a requirement for maintaining full - current - and unrestricted licensureA pharmacist who has - or has ever had - any license(s) revoked - suspended - denied - restricted - limited - or issued/placed in a probationary status may be appointed only in accordance with the provisions in VA Handbook 5005 - Part II - Chapter 3 - section B - paragraph 16Physical Requirements: Incumbent must be physically and mentally able to perform the duties of the position efficientlyEnglish Language ProficiencyPharmacists must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) - and 7407(d)May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)Grade Determinations: In addition to the basic requirements for employment - the following criteria must be met when determining the grade of candidatesPharmacy Supervisor - GS-13 ExperienceIn addition to the GS-12 requirements - must have 1 year of experience equivalent to the next lower grade levelExamples of experience include - but are not limited to: reviewing - interpreting - and verifying medication ordersprocessing and filling medication ordersmaking recommendations to other clinical staff regarding medication therapyreviewing patient's medications - allergies - labs - and other information from the medical record to identify and solve medication-related problemsproviding refill extensions and partial medication suppliesassisting in formulary managementand documenting and assessing adverse drug eventsDemonstrated Knowledge - Skills - and AbilitiesResponsible for the professional and administrative management of an assigned area in pharmacy service - to include budgetary executionSuch individuals have responsibilities for supervising multiple pharmacists and techniciansManages people - maintains effective interdepartmental relations - and cooperates with other services to accomplish the medical facility's mission and goalsDevelops performance standards - assures that the program area is compliant with all regulatory and accrediting body requirements - designs and implements orientation and training programs for staff - and develops and maintains systems to monitor the performance of staff activitiesDevelops policies and procedures relative to their assigned areaPharmacists assigned to this position must demonstrate the following KSAs: Ability to effectively supervise subordinate staffAbility to communicate orally and in writing to persuade and influence clinical and management decisionsExpert understanding of regulatory and quality standards pertaining to pharmacySkill in managing people or programsAssignmentsFor all assignments above the full performance level - the higher level duties must consist of significant scope - administrative independence - complexity (difficulty) and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the timePreferred Experience: Pharm D with Residency and/or management experience Reference: For more information on this qualification standard - please visit https://www.va.gov/ohrm/QualificationStandards/The full performance level of this vacancy is 13.DutiesVA Careers - Pharmacy: https://youtube.com/embed/Fn_ickNBEws The incumbent is responsible for planning - directing - staffing - coordinating - and controlling a range of pharmaceutical services including: 1) Supervisory Functions as a Supervisor to the Outpatient Pharmacy area to provide first-line coordination and oversight to related activitiesIs responsible for scheduling - planning - directing - controlling - and coordinating comprehensive Outpatient distributive pharmacy servicesEstablishes and maintains a climate that fosters excellenceResponsible for the security of the assigned area particularly as it relates to controlled substancesHelps to ensure departmental and medication security - including controlled substances as required by VA and DEAOversees the day-to-day maintenance and operation of pharmacy equipment and automationUtilizes available reporting functions to optimize the efficiency of the equipmentEffectively organizes workload - directs Outpatient activities - assigns work - plans short and long range objectives/goals - solves problems - and achieves established goals within budget and staffing appropriationsMonitors and controls the use of budgeted fundsMonitors fund control point activity and ensures accountability to regulations regarding pharmacy purchasesIncorporates performance improvement (PI) / System Redesign efforts into all areas of the Outpatient Pharmacy areaDevelops quality assurance criteria - monitors and evaluates quality of care provided by the Outpatient Pharmacy section and reports results to appropriate pharmacy managers and staffCommunicates with Pharmacy leadership in regards to administrative problems or episodes of clinical pertinence which may impact the pharmacy service effectiveness and/or enhance staff performanceMakes administrative decisions using good professional judgment when Associate Chief or Chief - Pharmacy Service are not available or in instances where immediate decisions are requiredFamiliar with the operation and applicability of all pharmacy information systems (VistA - CPRS - Omnicell - ScriptPro - Pandora - etc) to design and generate necessary reports to monitor pharmacy service performanceResponsible for the development - revision - and implementation of policy and procedures for this areaMaintains good workflow patterns to keep drug distribution in accordance with the all necessary requirements - while ensuring accurate dispensing and record keepingEnsures compliance with USP 797 standards - including competency training of pharmacy staff (as applicable for cross-coverage needs) Communicates and coordinates with procurement to ensure adequate inventory and stock levels based on prescription order workload volumeCoordinates Outpatient Pharmacy drug recallsResponsible for all performance improvement / system redesign activities in and pertaining to the Outpatient Pharmacy area including but not limited to: audits - peer reviews - and accuracy screeningsEncourages proactive actions on these effortsWorks with Pharmacy leadership to promote optimal patient care within budget appropriationResponsible for assignment of work for the Outpatient staffResponsible for approval and management of non-formulary medicationsWork Schedule: Monday - Friday - 8:00am - 4:30pm EST Telework: Ad-Hoc Virtual: This is not a virtual positionFunctional Statement #: Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not AuthorizedJ-18808-Ljbffr