VP of Platinum CX Operations — Remote & Scale

A financial technology company based in Miami is seeking a VP of Customer Success Operations to lead the expansion of their support team from 100 to over 1,000 members. This executive role focuses on delivering a 'Platinum' tier experience and optimizing the support ecosystem. Ideal candidates will have over 12 years of experience in operations and customer experience, with a background in scaling teams in high-stakes environments. Excellent benefits and stock options are offered.#J-18808-Ljbffr