Medical Spa Receptionist
Medical Spa Receptionist
Company: Elita Medical Spa
Location: 8176 Lark Brown Ste 101, Elkridge, MD 21075
Pay Range: $15.00 – $25.00 per hour (commensurate with experience)
Job Type: Full-time / Part-time
About the Role
Elita Medical Spa is seeking a professional, and tech-savvy Receptionist to be the face of our luxury wellness center. As the first point of contact, you will play a crucial role in creating a welcoming atmosphere while ensuring the seamless daily operation of our clinic. You will work closely with our team of nurses and aestheticians to provide an elite experience for every client.
Key Responsibilities
Client Relations: Warmly welcome clients upon arrival and manage the check-in/check-out process with a high level of hospitality.
Scheduling & Coordination: Manage booking calendars for our providers, ensuring appointments are optimized and client needs are met.
Platform Management: Utilize Boulevard (our management software) to handle bookings, client profiles, and reporting.
Communications: Promptly answer phone calls and respond to client calls with professional and clear communication.
Clinical Support: Assist nurses and aestheticians with room turnover, ensuring they have the necessary booking information for each treatment.
Financial Transactions: Process payments for services, and treatment packages accurately as needed.
Facility Maintenance: Maintain the reception area and common spa spaces organized, stocked, and clean.
Marketing Support: Assist with occasional social media posts (Instagram/TikTok) to showcase our services and engage with our community.
Job Types: Full-time, Part-time
Pay: $15.00 - $25.00 per hour
Expected hours: 35 – 55 per week
Work Location: In person