Learning Content Designer (Transformation) (Fixed Term)

Shape How Learning Scales Across a Global Organisation.ERM is seeking an experienced Learning Content Designer to help transform complex knowledge into meaningful, high‑impact learning experiences that drive real capability and behavior change. This is a fixed‑term position and a global role, working flexibly across time zones, and suited to a hands‑on learning content specialist who thrives in fast‑moving, transformation‑led environments. As ERM continues to grow and evolve, this role plays a critical part in enabling our people with the skills, tools, and insights they need to succeed.Why This Role Matters?Learning at ERM is not about content for content’s sake—it’s about enabling performance, supporting change, and building skills at scale. The Learning Content Designer role sits at the heart of this mission, translating complex, technical, and specialist knowledge into learning experiences that are practical, relevant, and usable in the flow of work. This role helps ensure learning keeps pace with business transformation, supporting a skills‑based organisation through clarity, structure, and sound learning judgement.What Your Impact Is:Design and write high‑quality, learner‑centred content that drives performance and behaviour changeRapidly synthesise complex information into effective, accessible learning assetsEnable speed and scalability by using AI‑enabled tools responsibly and effectivelyPartner with subject matter experts and stakeholders across services and regions to deliver value‑adding learning solutionsContribute to a consistent, engaging learner experience across programmes, platforms, and formatsSupport global Learning & Development initiatives through strong coordination, content management, and operational excellenceWhat You'll Bring:RequiredStrong instructional design, learning content writing, and sense‑making skillsDemonstrated ability to independently design and write learning content aligned to defined outcomes, skills, and behavioursExperience rapidly distilling complex, technical, or specialist information into usable learning contentEffective use of generative AI tools to support first‑draft creation, content variation, scenario generation, summarisation, and iterative developmentStrong human learning judgement to validate accuracy, relevance, ethical AI use, and learning effectivenessExperience designing learning across multiple formats, including instructor‑led, self‑paced, digital, blended, and campaign‑based learningAbility to create modular, reusable learning content suitable for use in the flow of workStrong stakeholder management skills and confidence partnering with SMEs across regions and servicesExperience using learning content development tools and designing for LMS/LXP and workplace platforms (e.g., Teams, SharePoint)Awareness of accessibility, inclusion, and learning design standardsStrong organisational and time management skills with high attention to detailProficiency in Microsoft Office (Word, Excel, Teams)Familiarity with LMS platforms (Cornerstone OnDemand preferred)Excellent written and verbal communication skillsAbility to work independently and collaboratively across teams and time zonesComfort working in ambiguous, fast‑moving environmentsThis position is not eligible for immigration sponsorship.PreferredExperience in a learning, HR, or client engagement roleFamiliarity with virtual learning tools (e.g., Zoom, MS Teams, Galaxy LXP)Understanding of adult learning principles and instructional design fundamentalsExperience coordinating learning or training programmes in a global or matrixed organisationKey Responsibilities:Instructional Content Design & Learning WritingDesign and write learner‑centred content aligned to defined outcomes, skills, and behavioursApply instructional design principles to support application, not just knowledge transferCreate clear, engaging learning narratives across diverse subject matterAdapt content style, depth, and structure for different audiences and contextsRapid Sense‑Making & Content DevelopmentDistil complex, technical, or specialist information into effective learning contentPrioritise what matters most for learner performanceWork iteratively, delivering usable content early and improving over timeBalance speed, accuracy, and learning effectiveness in transformation‑led environmentsAI‑Augmented Content Development (Applied)Use generative AI tools to support drafting, content variation, scenario creation, examples, and practice activitiesSummarise and restructure SME or technical input effectivelyApply editorial judgement to ensure accuracy, relevance, ethical use, tone, and ERM standardsIntegrate AI naturally into the content design workflow to increase speed and scalabilityMulti‑Format & Flow‑of‑Work LearningDesign learning across instructor‑led, self‑paced, digital, blended, and campaign‑based formatsCreate modular content that can be reused, recombined, and adapted over timeDesign learning assets intended for use in the flow of workSME Partnership & Learning ConsultingPartner with SMEs across services and regions to extract insight efficientlyAsk effective questions to surface performance needsTranslate SME input into learner‑centred content without overreliance on raw source materialBuild credibility as a learning partner through strong design judgementLearning Tools, Platforms & Content CraftBuild learning assets using appropriate tools and formats based on need, speed, and scaleDesign content for delivery via LMS/LXP and workplace platformsApply accessibility, inclusion, and ERM learning design standards consistentlyProgramme Coordination & Learner ExperienceSchedule and manage learning logistics, instructor communications, and virtual session setupMaintain training calendars, records, and LMS data accuracyServe as a primary point of contact for learners, providing guidance and supportMonitor attendance, feedback, and engagement metrics to inform improvementsProvide live coordination and hosting support during training sessionsContent, Resource & Operational SupportCollaborate with Global Learning Program Leads to prepare and distribute learning materialsSupport evaluation of learning programmes using surveys, feedback, and performance metricsContribute to continuous improvement initiatives and process documentationSupport compliance with GDPR and internal data protection policiesLiaise with IT and HRIS teams to maintain integration with Workday and SSO systemsAdditional AttributesChampion ERM’s purpose, values, and safety protocolsComfortable embracing ambiguity and changeStrong self‑management and prioritisation skillsConfident escalating issues and proactively problem‑solvingAdaptable, resourceful, and able to move between projects with easeService‑oriented mindset, supporting the development and retention of ERM staff and the company’s growth strategyWho We Are: As the largest global pure play sustainability consultancy, we partner with the world’s leading organizations, creating innovative solutions to sustainability challenges and unlocking commercial opportunities that meet the needs of today while preserving opportunity for future generations.At ERM we know that creating a diverse, equitable and inclusive work environment is an essential part of making our company a great place to build a career. We also see our diversity as a strength that helps us create better solutions for our clients. Our diverse team of world-class experts supports clients across the breadth of their organizations to operationalize sustainability, underpinned by our deep technical expertise in addressing their environmental, health, safety, risk and social issues. We call this capability our “boots to boardroom” approach for its comprehensive service model that allows ERM to develop strategic and technical solutions that advance objectives on the ground or at the executive level.Please submit your resume and brief cover letter.ERM does not accept recruiting agency resumes. Please do not forward resumes to our jobs alias, ERM employees or any other company location. ERM is not responsible for any fees related to unsolicited resumes.ERM is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.Thank you for your interest in ERM!