Project Manager (Remote - Work From Anywhere, USA)

Project Manager (Work From Anywhere, USA) Business Unit: Client Operations Department: Implementation and Training Reports to: Manager, Project Management Office (PMO)Company Overview CINC Systems' HOA software is designed to simplify community management and elevate association living. We do this through an all-in-one solution that drives efficiency, mobility, and self-service. With CINC, management companies can focus on communities, and we'll take care of the rest. Our mission is to make living in a professionally managed community a great experience.Job Purpose The Project Manager leads client implementations from initiation through go-live, ensuring timely delivery, client satisfaction, and alignment with CINC's implementation standards. This role manages scope, timelines, and cross-functional collaboration to deliver value to clients. This includes understanding client requirements and delivering respective solutions while managing the implementation process from start to finish. The Project Manager will serve as the primary contact point with the client and collaborates with team members with expertise in accounting, management, community, data transformation, education, and more. The CINC environment is one of fast pace and rapid growth. The CINC implementation approach leverages both agile and traditional project management and delivery disciplines.ResponsibilitiesLead multiple, external client implementations, ensuring project deliverables included in the engagement contract are completed timely with client satisfactionServe as primary contact and escalation point for clients and implementation team members for respective implementations.Build and maintain positive relationships with clients, banks, and business partners.Achieve revenue targets by accurately forecasting project go-live dates, meeting forecasted completion dates, and escalating as needed to ensure projects remain on trackProactively set and manage expectations with internal and external stakeholders regarding project scope, deliverables, timelines, status reporting, and issues & risksEstablish, socialize, manage, and maintain the project plan with internal and external stakeholdersCollaborate with Data Operations and Implementation Consulting teams to ensure quality deliverables are completed timelyCreate, update, and communicate Project Schedules including dates, status, and changesAccountable for issue and risk identification and facilitation of appropriate resources necessary to resolve issues timely with go to green plans set as needed to keep projects on trackProvide weekly status reporting to clients, management team, and internal staffPlans and leads internal and external project calls.Identifies, documents, and follows up on action items, tasks, and decisions.Facilitate smooth transitions between teams to provide a holistic client experienceRemain knowledgeable of changes to CINC solutions and the industryMaintain a high level of commitment to superior client satisfaction throughout the entire duration of the client relationshipOther responsibilities as neededMinimum Requirements & CompetenciesBachelor's Degree4+ Years of Project Management experienceExcellent written and verbal communication skillsStrong organizational, analytical, and problem-solving skillsExceptional business acumenAble to prioritize workload and work effectively with minimal supervision; demonstrated ability to work concurrently on multiple projects in a matrix environmentDemonstrated ability to work in a team environment that requires quick turnaround and quality outputHighly skilled in the use of personal computers and related software applications, including but not limited to intermediate knowledge of the following Microsoft products: Excel, PowerPoint, Project, and OutlookPrevious experience in property management operations, consulting, or general financePrior experience with direct client/external-facing engagementsCore Values and Culture Expectations Demonstrates integrity and ethics in day-to-day tasks and decision making, adheres to CINC Systems' core values of humble, accountable, team-oriented, operates effectively in the CINC Systems environment and the environment of the work group, maintains a focus on self-development and seeks out continuous feedback and learning opportunities. Maintains confidentiality in communications and interactions as appropriate.CINC is anEqual OpportunityEmployer of women, minorities, protected veterans and individuals with disabilities.BenefitsGreat working environmentGrowth opportunitiesWork/life balanceMedicalVisionLife InsuranceShort-term & Long-term disability insurance401K (matching available)136 hours of paid time off per year10 paid holidays per year plus bonus holiday (birthday – paid day off)2 self-care/mental health days per yearFree snacks, coffee, and Coca-Cola products (when in office)#J-18808-Ljbffr