Maintenance Coordinator

Hudson Homes Management, LLC is a property management company offering a full complement of services to the U.S. single-family residential market, including leasing and management operations, accounting and asset management. We are looking for driven and motivated people to join our team and be a part of our collaborative work environment. Position Summary Under the direction of the Senior Vice President, the Maintenance Coordinator will be a member of the Preservation and Occupied Maintenance Team dedicated to managing portfolios of single-family real estate. The Maintenance Coordinator will be responsible for coordinating all repair, maintenance and preservation work to support the ongoing business operations of the assets. Essential Functions Assist Senior Vice President to achieve all goals established by Senior Management Maintain positive and constructive working relationships with HHM staff, third-party vendors, and residents Develop a functional understanding of all technology platforms, policies, procedures and protocols of the team Effectively multi-task to support the daily production goals of the team Review, comment, revise and decision maintenance and preservation bids assigned within the timeframes and expectations established by Senior Management Effectively communicate work statuses in a timely manner to relevant parties Execute high-touch escalations and/or emergency conditions with expediency and professionalism Organize and lead regional weekly meetings with third-party vendors to review overall performance and ticket statuses Acts as a liaison between the Maintenance team and Operations/PM team. Recommend process improvement and cost benefit strategies to improve overall performance of the team Assist with servicing a Ring Central Maintenance Hotline using a customer service and problem-solving approach Must maintain regular working hours of 7AM CT to 4PM CT, Monday through Friday After hours and weekend coverage availability a plus Be a team player Required Knowledge, Skills and Abilities: 3+ years of experience in construction management with previous experience managing high-volume renovation programs, turns and/or maintenance for single family homes Technical knowledge of maintaining single-family residential real estate Excellent written and verbal communication skills Demonstrates ability to prioritize work and manage time, often under pressure Strong analytic skills Exceptional customer service Hard working, detail-oriented and committed to producing exceptional results Interested in growth opportunities Education and Experience High School Diploma or equivalent Other Skills Microsoft Office Excel, PowerPoint, Word, and Outlook Proficiency Salesforce and Yardi knowledge preferred Work Environment This job operates in a professional office environment, 2 Days in Office, 3 Days Work From Home Optional, subject to change This role generally requires 40 hours per week After hours and weekend coverage a plus Travel Requirements This role does not require travel Desired Organizational Competencies Accountability - Demonstrates a commitment to and responsibility for accomplishing individual, team and business objectives Drive - Consistently achieves challenging goals/objectives, and demonstrates an ability to create value and maximize results, often under pressure Planning - Identifies business needs, problems and risks proactively, and develops well founded plans that specify strategies, actions/solutions, mitigates risk, and desired results Critical Thinking / Judgment - Commits to an action after developing alternative solutions that are based on logical assumptions and factual information and that take into consideration resources risks and organizational values Adaptability - Exhibits the capacity to successfully change and evolve one's actions, opinions and behavior as a result of changing priorities or environment Communication Skills - Proactively communicates in the appropriate medium with clarity and focus at the right level to ensure delivery has the appropriate impact Team Work - Fosters collaboration among team members and business partners, and uses capabilities to achieve team goals What We Offer Competitive compensation including annual merit-based bonuses and paid time off. Medical, Dental & Vision as well as 401K with employer match. Hudson Homes Management LLC is the employer for this position. Terms of employment will be consistent with other current employees of Hudson Homes Management LLC. Hudson Homes Management LLC is a fully owned subsidiary of Hudson Americas L.P. Notwithstanding anything to the contrary, Hudson Americas L.P. and Hudson Advisors L.P. are not (and will not be) the employer for this opportunity.