IT Deskside Support Engineer
JOB TITLE: IT Deskside Support Engineer
FUNCTION: Field / Deskside IT Support
WORK MODEL: Onsite / Field‑Based
COVERAGE MODEL: Site‑Aligned with Field Mobility
TRAVEL: Within assigned ~30‑mile radius
SHIFT MODEL: Business Hours + On‑Call / Extended Support as required
REQUIRED EXPERIENCE & SKILL PROFILE
Experience
Minimum 4+ years of experience in:
Deskside IT Support
Field Support or Onsite IT Operations
Experience supporting enterprise or healthcare environments preferred.
Technical Skills
Strong hands‑on experience with:
Windows desktops and laptops
Common peripherals and printers
Basic networking concepts
Remote support coordination tools
Familiarity with ITSM tools (preferably ServiceNow).
Additional Expectations
Ability to lift and move IT equipment safely.
Willingness to travel within assigned field region.
Flexibility for after‑hours or emergency support when required.
Adherence to organizational security and safety policies.