Manager, Behavioral Science & UX Research - Hybrid (Boston only)

Who We AreEscalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world’s leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people.Why Escalent? Once you join our team you will have the opportunity to...Access experts across industries for maximum learning opportunities including Weekly Knowledge Sharing Sessions, LinkedIn Learning, and more.Gain exposure to a rich variety of research techniques from knowledgeable professionals.Enjoy a remote first/hybrid work environment with a flexible schedule.Obtain insights into the needs and challenges of your clients—to learn how the world’s leading brands use research.Experience peace of mind working for a company with a commitment to conducting research ethically.Build lasting relationships with fun colleagues in a culture that values each person.Role OverviewWe are seeking a Manager, Behavioral Science & UX Research to join our strategic consulting team. This hybrid role is ideal for someone who sits at the intersection of behavioral science, user experience research, and strategic consulting, a researcher who understands not only what people do, but why they do it, and how to translate those insights into meaningful product, service, and business decisions.You will apply behavioral science frameworks, UX research methodologies, and human-centered design principles to uncover deep insights, shape strategy, and guide clients toward more intuitive, effective, and human experiences.The Salary Range for this position is $90,000 - $115,000. If this is not the right level for you, please check out our other postings. For this position, must be based in Boston area. This role will have up to 30% travel locally and non-locally.Who You AreA curious, rigorous, and empathetic researcher who loves understanding human behavior from multiple angles. You thrive in ambiguity, enjoy navigating complex client challenges, and bring clarity through structured thinking and compelling storytelling.You Are Equally ComfortableIdentifying and translating behavioral science principles into practical business applicationsLeading generative and evaluative UX researchPartnering with cross functional teams to shape strategyCommunicating insights to senior stakeholders with confidence and clarityKey QualitiesStrong communicator who can translate complex concepts into clear, actionable insightsTeam oriented collaborator who builds trust and strong relationshipsProactive problem solver who thrives with autonomy and can lead projects end to endPassionate about making business more human through evidence based design and strategyWhat You’ll DoClient Work (Primary Focus)Serve as a trusted advisor, bringing a behavioral science lens and UX research rigor to client engagementsLead the design and execution of research studies, generative, evaluative, and behavioralDevelop research materials (discussion guides, surveys, test plans) that balance scientific rigor with business needsAnalyze data and synthesize insights into compelling narratives and actionable recommendationsPresent findings to senior stakeholders, connecting behavioral principles, UX insights, and strategic implicationsBuild strong client relationships and help them see around corners by connecting trends, competitive signals, and human behavior patternsModerate qualitative interviews and usability sessionsInternal Development & Thought LeadershipCreate internal tools, frameworks, and training materials that scale behavioral science and UX best practicesExplore and expand AI-powered applications, offerings, and best practices across behavioral science and UX engagementsLead or contribute to lunch and learns, workshops, and cross functional upskillingBring a holistic perspective on consumer behavior, UX trends, and industry shiftsBusiness Development SupportIdentify opportunities to integrate behavioral science and UX research into proposalsContribute to scoping, methodology design, and thought starter contentParticipate in brainstorming sessions to elevate the strategic value of researchMinimum QualificationsBachelor’s degree in psychology, behavioral economics, neuroscience, HCI, design research, or related field; advanced degrees a plus5 - 7+ years of experience across behavioral science, UX research, consumer insights, or innovation consultingStrong foundation in behavioral biases, heuristics, and behavioral frameworksDeep experience with qualitative and quantitative UX research methods, including ethnography, interviews, surveys, usability testing, diary studies, heuristic evaluation, card sorting, and tree testingExperience working with cross functional design and product teams throughout the development lifecycleExceptional organizational skills and ability to manage competing prioritiesFor this hybrid position, must be based in Boston area. This role will have up to 30% travel locally and non-locally.Preferred QualificationsStrong command of both behavioral science theory and UX research practiceAbility to translate insights into strategy, design implications, and business recommendationsExperience in consulting, innovation, or customer experience environmentsAbility to work independently and collaboratively within multidisciplinary teamsExperience in regulated industries (healthcare, financial services is a plus)Compensation, Benefits, And CultureMedical, Dental, and Vision Insurance - Large carriers on a national level (domestic partner coverage included)401k with Company MatchFlexible PTO - Feel no guilt in taking off a minimum of 3 weeks of “real” vacation timePaid Parental leave: 8 weeksPaid Sick Leave: up to 8 weeks12 Paid Company HolidaysHybrid/Virtual Work - Virtual-first workforce with employees in most statesSalary range for this role is $90,000 - $115,000Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.