Account Manager

Company Description Dynamic Elevator Control Corp. specializes in modernizing, repairing, and maintaining a wide range of elevator systems. The company focuses on delivering safe, reliable, and efficient vertical transportation solutions for commercial and residential buildings. By combining technical expertise with responsive service, Dynamic Elevator Control Corp. helps clients extend the life of their equipment and improve user experience. Team members work closely with building owners and managers to provide customized solutions that meet regulatory standards and operational needs.Role Description This full-time, on-site Account Manager role is based in Miami, FL. The Account Manager will oversee a portfolio of client accounts, serving as the primary point of contact for building owners and property managers. Day-to-day responsibilities include managing service contracts, coordinating elevator maintenance projects, preparing proposals, and tracking project progress. The role involves responding to client inquiries, addressing service issues, and collaborating with technical and operations teams to ensure timely, high-quality service delivery. The Account Manager will also support business development by identifying opportunities for additional services, maintaining accurate account records, and contributing to long-term client relationships.QualificationsStrong client relationship management skills, including account oversight, customer service, and stakeholder communication.Project coordination abilities, such as organizing service schedules, tracking deliverables, and collaborating with technical teams.Business and administrative skills, including proposal preparation, contract review, and basic budgeting or cost estimation.Excellent written and verbal communication skills, with the ability to explain technical concepts in clear, accessible language.Solid organizational and time-management skills, with attention to detail and follow-through in a fast-paced environment.Comfort working on-site with clients and internal teams in Miami, FL, including occasional visits to customer locations.Prior experience in account management, sales, or customer-facing roles; experience in elevator, construction, or building services industries is a plus.Proficiency with common office software (e.g., email, spreadsheets, CRM tools) and willingness to learn industry-specific systems.High level of professionalism, integrity, and commitment to safety and regulatory compliance.Associate or bachelor’s degree in business, communications, or a related field preferred, or equivalent relevant experience.Spanish speaker is required for this role as many of our clients are Spanish only speakers.