Senior Salesforce.com Administrator (REMOTE)

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.A Day in the LifeIn this exciting new role, the Sr. Salesforce.com Administrator will be responsible for gathering requirements and designing, configuring and supporting solutions within the Salesforce.com (SFDC) platform. The Sr. Administrator will partner with commercial, sales enablement, Global regions, IT and corporate stakeholders to build and support solutions, content, tools and processes that deliver field-facing SFDC solutions. The ideal candidate will have 3+ years of Salesforce.com configuration experience with a track record of developing solutions within a complex matrix organization. Salesforce.com Administrator Certification is strongly preferred. Additional experience with Lightning UI, Conga, PowerBI, and SAP ERP systems is preferred.Responsibilities may include the following and other duties may be assigned.Plan, develop, and configure new functionality to support existing field users’ ongoing adoption of SFDC. This may include updating or creating objects, fields and field values, page layouts, actions, process builder, custom reports, dashboards, user roles & profiles, data sets, and more.In preparation for each new group of field users that begin using SFDC, work with business/product owners to design, configure, and test all components required to support the new group (examples include but not limited to: app and object configuration, mobile configuration, data sets, account/contact views, profiles and role hierarchy).Maintain a detailed understanding of the overall SFDC application architecture, release processes, data models and sources, and integrated applications.Participate in the feasibility review & impact assessment of enhancement requests submitted by field employees.Participate in design/architecture reviews to ensure that changes to the system are consistent with field user expectations and limit undesired impacts.Lead the effort to test new functionality in each release to ensure that compatibility with current business processes is maintained.Provide training and on-boarding to new users, as needed.Ensure that SFDC and the information on it is in accordance with Medtronic's Information Protection Policies and Standards, best Information Protection practices, and adheres to any governance set out for the platform.Other duties and special projects as assignedSPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects – from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education.DIFFERENTIATING FACTORSAutonomy: Seasoned individual contributor.Works independently under limited supervision to determine and develop approach to solutions.Coaches and reviews the work of lower level specialists; may manage projects / processes.Organizational Impact: May be responsible for entire projects or processes within job area.Contributes to the completion of work group objectives, through building relationships and consensus to reach agreements on assignments.Innovation and Complexity: Problems and issues faced are difficult, and may require understanding of multiple issues, job areas or specialties.Makes improvements of processes, systems or products to enhance performance of the job area.Analysis provided is in-depth in nature and often provides recommendations on process improvements.Communication and Influence: Communicates with senior internal and external customers and vendors.Exchange information of facts, statuses, ideas and issues to achieve objective, and influence decision-making.Leadership and Talent Management: May provide guidance, coaching and training to other employees within job area.May manage projects, requiring delegation of work and review of others' work product.Required Knowledge and Experience: Requires advanced knowledge of job area combining breadth and depth, typically obtained through advanced education combined with experience.May have practical knowledge of project management.Qualifications - ExternalMust Have: Minimum RequirementsBachelors degree requiredMinimum of 4 years of relevant experience and expert level knowledge of company products and services or 2 years of releveant experience with an ADVANCED DEGREEPhysical Job RequirementsThe above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits PackageA commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.Salary ranges for U.S (excl. PR) locations (USD):$86,000 - $129,000The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).About MedtronicMedtronic benefits and compensation plansWe lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.Learn more about our business, mission, and our commitment to diversity here.It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.At Medtronic, most positions are posted on our career site for 3-7 days.