District Managers

Our Structure: Your Future with Burger KingDISTRICT MANAGER RESPONSIBILITIES Keys to SuccessLead by example Always be guest focusedCommunicate with managers, team members, and guestsTalk sales with every member of the teamKnow and enforce the standards Have an Ownership Mentality Make decisions as if the money were coming out of your pocketHire people for your team as if they were becoming a part of your familyAsk how they can build sales every single shiftAsk how they can maximize profits every single shift Manage Your Time Make phone calls during drive timeVisit no more than 2 restaurants per day Hold Yourself and Your Team Accountable Daily feedbackConsistent follow-upHelp your team hit their goals and produce results Top 5 ResponsibilitiesTop 5 identifies the five most important responsibilities out of all the job duties the DM has. These items take priority over all other things that may come up during the day. It is important that the DM plan their calendar so that they are spending most of their time on the Top 5 duties. DM Impact Day: DMs are required to spend full days to impact operations in every restaurant. Complete inspections, create plans, help set goals, and develop future leaders. DMs schedule DM Development Days to provide one-on-one feedback on leadership traits, goals, financials, and restaurant progress.DBR Calls: Call and coach restaurants each morning you are working to review dashboard results and review progress on restaurant goals.Schedule Checks: Check schedules and projections in every restaurant before they are posted to ensure all shifts are covered and restaurants have a solid plan to grow sales each week. Staffing: Ensure all restaurants are fully staffed, and managers and teams are trained how to properly use Brand systems to run a restaurant. Accounting Controls: Meet your plan. Check all weekly paperwork, and inventories to ensure the integrity of accounting systems. DMs are responsible for verifying all cash, including deposits, credit cards and change funds. District Manager Impact Days DM Impact Days are designed for the DM to spend full days in restaurant completing REV / REP, working on goals, priorities, etc. DM Impact Days are full days of 5-7 hoursEstablish Top 3 priorities during these visitsDo not visit more than 2 restaurants per day, unless doing P&L reviews, POP checks, etc.Restaurants that are remote should only have full day visitsCheck schedules in person with 1-2 new or struggling managers and call others remotelySchedule recruiting and interviewing activities every weekSchedule time to make DBR calls every day the DM is workingDBR calls for under-performing store must happen daily and can be delegated to high-performing RGMs when DM is off Daily Business ReviewA Daily Business Review (DBR) is how DMs provide daily coaching and feedback to managers to help drive the business and move operations forward. This is intended to be a two-way conversation about business. During these calls you will. Listen. Learn how your managers think and process informationCoach. Help your managers grow as leadersAlways call priority or opportunity restaurants dailyAlways be positive - find something to celebrate and encourage your teamFocus on 3 key areas: PeopleResults (Sales and Profit)Communication & Follow Up Call Topics- People Ask about staffing for breakfast, lunch, and dinner. Were there any call-offs?What is the progress with recruiting? Are interviews scheduled? Are offers pending?Ask about trainingProvide coaching: what can we learn from yesterday to be better prepared for today? Restaurant General ManagerMust be at least eighteen (18) years of ageHigh School Diploma or GED required, 2 years of college preferredComplete all internal certification programs1-2 years of restaurant management experienceStrong understanding of P&L interpretation and management to influence profitabilityAbility to prioritize and organize own and others' work and time to meet deadlines and objectivesEnglish Language PreferredMust have valid driver's license and reliable car for transportationTravel Required Assistant ManagerMust be at least eighteen (18) years of ageHigh School Diploma or GED required, some college preferred1 year of experience working in the quick service restaurant industry in managementCompletion of all BKC certification programsDemonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehensionDemonstrates leadership skillsDemonstrates formal understanding of the quick service industry and the core customerRecognizes and solves routine problemsDevelops knowledge and skills in basic tasks, practices and procedures within own areaEnglish Language PreferredMust have valid driver's license and reliable car for transportationTravel Required