Senior HCD Expert - User-Centric Service Design Lead

A leading technology services provider in Arlington, VA is seeking a Senior Human-Centered Design Subject Matter Expert. This role focuses on ensuring engineering efforts meet verified user needs through methods like usability testing and co-design sessions. Candidates should have over 7 years of experience in user research and hold a Bachelor's degree. The position advocates for best practices in user alignment and aims to reduce technical debt. This is a full-time role within a team dedicated to supporting Federal Agencies. J-18808-Ljbffr