Senior Account Manager
Senior Account ManagerThe Senior Account Manager is responsible for achieving profitable and sustainable growth within the assigned market and sales territory. The Senior Account Manager is a highly skilled salesperson with over 15 years' experience. A natural hunter, they have a proven track record of exceeding sales and profit targets as well as growing market presence through new customer acquisition as well as new product opportunities and relationship building.Essential Duties And ResponsibilitiesDevelop and implement strategies to grow Barentz' market presence and gross profit throughout the assigned market territorySearch relentlessly for opportunities to partner with suppliers based on customer needs and record and maintain these in Barentz' Opportunity Pipeline systemSustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we are making Barentz Always a better solution at all timesDeliver business results in line with agreed upon yearly sales and margin growth activitiesUtilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and newProviding technical support/expertise to existing and potential new customers, demonstrating value as part of the selling processIncorporate appropriate sales techniques when cold calling and prospecting new customers, ensuring effective communication of Barentz' brand and market positionSecure customer meetings (virtual and in person) with purchasing R&D, and sales and marketing at potential and existing customersSubmit pre-call plans to VP, VP Principal Management, Product Manager and Product CoordinatorMove prospects through the Barentz sales process to secure new businessContinually seek to diversify product sales portfolio by initiating new projects that use existing Barentz products or require sourcing of new productsMonthly reporting of territory sales numbers to sales managementEnter and maintain CRM data, including visit reports, projects, potentials/opportunities and price quotes in order to closely monitor and control the businessProvide regular forecast updates utilizing available forecasting toolsProvide market intelligence, including trends, competitor activity, competitor pricing and industry information as required or identifiedLeadership/TeamworkAssist in the management of Principal business relationships, as neededParticipate in regular 1 2 1 meetings with supervisor to discuss the status of the territory's business and growth opportunitiesCommunicate with other Account Managers throughout the organization to stay up to date on customers and trendsAttend (as required) and recommend participation in industry tradeshows and other eventsContinuous Improvement/Problem SolvingTroubleshoot with quality personnel and customers to assist in the professional resolution of customer complaintsInteract with technical personnel and customers to determine the best products for the customer's projectEnsure adherence to all applicable facility requirements, certifications and designationsContribute to and support continuous improvement of our processes and systemsSeek opportunities to share best practices with the team, support staff and other divisionsSystemsBarentz specific systems, including but not limited to BRM, Vizion, Chempax, Datacor, Sharepoint, etc.Barentz Culture/FundamentalsSupport and lead by example, following Barentz' purpose, strategies, and valuesAct legally and ethically in all professional relationships in adherence with Barentz' culture, values and fundamentalsContribute to an environment of trust and mutual respectMaintain a strong commitment to teamwork and concern for othersMaintain a high level of personal responsibility and ownershipUse effective communication and listening skillsFoster an inclusive and diverse workplace where every team member feels valued and respectedLearning And DevelopmentSeek out and participate in ongoing growth and personal development opportunitiesEmbrace and promote Barentz' learning and development cultureOther Duties And Responsibilities:Duties and responsibilities may be amended at any time per business needEducation And ExperienceEducationBachelor's degree, preferably in Chemistry, Biology, Engineering, etc. (required) or equivalent combination of education and experienceMaster's degree in Chemistry or other Sciences (preferred) or combination of Bachelor's degree and relative experienceExperienceMinimum 15 years of sales experience with proven ability to expand profitability of a sales territory and exceed targets within the industry (required)Minimum 5 years of experience in managing a team of remote direct reportsCertificationsAny industry related certification (i.e., Sales Techniques, Project Management, Regulatory, Quality Management, etc.) (preferred/encouraged)Position/Product/Industry RequirementsExperience using industry related technologies and equipmentA thorough understanding of the industry in assigned region, with established supplier relationshipsStrong commercial acumen, with experience of successfully developing and implementing innovative sales strategiesProfessional Sales, Lean Six Sigma, Continuous Improvement, and Quality Systems training desiredStrong ability to commercialize technical aspects of products and convey these to your customersFlexible approach to dealing with both suppliers and customers to ensure delivery of objectivesStrong prioritization of customers for the delivery of excellent service, with pro-active and supportive attitudeExperience with Customer Relationship Management (CRM) softwareMust have a valid driver's license and evidence of insurabilitySkills And KnowledgeSelf-motivated, high energy, and engaging level of enthusiasm and positive outlookAbility and desire to develop meaningful/productive business relationships at all levelsEffective written and verbal communication skills and the ability to adapt communication style to the audience as neededSoftware knowledge of Microsoft Office including Outlook, Word, Excel and Power PointMust be able to effectively prioritize work assignments for self and othersDemonstrated exceptional organizational, presentation, negotiation, interpersonal and communication skillsFluent in English, a second language would be considered an assetStrong calculation, organizational, and problem-solving skillsBarentz North America, LLC is an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national or ethnic origin, marital status or family status, disability, veteran status, or any other protected class.