Sr. Systems Engineer (West Coast Hours)

Sr. Systems Engineer (West Coast Hours) at Atlas Technica Position Name: Sr. Systems Engineer Reports to: Client Technology Manager Location/Type: USA Remote (West Coast Hours) Atlas Technica's mission is to shoulder IT management, user support, and cybersecurity for our clients, who are hedge funds and other investment firms. Founded in 2016, we have grown 100% year over year through our uncompromising focus on service. We value ownership, execution, growth, intelligence, and camaraderie. We are looking for people who share our Core Values, thrive, and contribute to this environment while putting the customer first. At Atlas Technica, we offer a competitive salary, comprehensive benefits, and great perks to our global team. Responsibilities Mentor a team of Junior and Systems Engineers Perform IT Support services to users onsite Use a ticketing system to manage support queries Maintain documentation and comply with rules and guidelines of the organization Adherence to strict change control procedures Requirements The ideal Sr. Systems Engineer will possess 3 or more years of IT Experience (Desktop Support, Systems Engineering, Systems Administration) End User Support / Desktop Support: Microsoft Windows, Microsoft Office, desktop, and mobile device troubleshooting Strong verbal and written communication skills Ability to balance projects, support tickets, and R&D initiatives Significant experience with Microsoft 365 stack (Exchange Online, SharePoint Online, Intune, Azure AD) Systems Administration: Strong knowledge of Microsoft Windows Server Platforms as well as Active Directory, Group Policy, good if you are familiar with Citrix XenApp Support of Sophos or similar product for endpoint threat management Understanding of virtualization platforms such as VMware or Hyper‑V Understanding of networking: TCP/IP, LAN / DMZ / WAN, DHCP, DNS, Routing, Switching and Firewalls Exposure to/ability to support workloads in Azure Implementation and Support of Enterprise networking equipment: Palo Alto / Cisco Firewalls, Cisco Switches, Cisco / Meraki / Ubiquiti WAPs Experience working in an MSP environment The candidate must be able to complete all physical requirements of the job, which include but are not limited to: lift and/or carry up to 50 lbs; stand/sit for extended periods of time; push/pull; climb stairs; stoop, kneel or crouch; use fingers/hands to handle or feel; reach above head or below knee level; and the ability to work around machinery and material handling equipment. Desirable Qualities Financial industry experience including familiarity with market vendor applications: Bloomberg, Thomson Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite of products Significant experience with Microsoft Azure Exceptional written and verbal communication Experience with vendors such as Google Workspace, Box, Dropbox, Duo, Okta, AirWatch Experience with and ability to support Citrix XenApp or similar products Experience with cybersecurity solutions such as Carbon Black, Cylance, Crowdstrike, Cybereason Experience with Mimecast or other mail security gateway solutions such as IronPort or Proofpoint More than basic understanding of Storage and Virtualization platforms such as Nimble, Pure Storage, NetApp, EMC, VMware, Hyper‑V, XenServer Scripting / Automation Framework knowledge: PowerShell and Infrastructure as Code tools Advanced understanding of high-level infrastructure design Ability to review, recommend, and implement new and emerging technologies to be adopted into our technology stack Contribute to new and existing procedures, wiki articles, and build standards Atlas Technica is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. #J-18808-Ljbffr