Patient Service Specialist - Medical Front Office
Baylor Scott & White Institute for RehabilitationIrving, TX (Kinwest)Patient Service Specialist (PSS) Clinic HoursMonday - Friday7AM - 7PM(Must be flexible to open or close if needed)Full TimeCompensation depends upon candidate’s years of experience and internal equity.This is an entry-level position.Starting salary: $18 - $25 per hour based off experienceSeeking someone that is organized, adaptable and able to work well with others or independently. Candidate will be required to travel to other locations as needed. Candidate to provide outstanding customer service and get things done. We process referrals, schedule patients complete the intake process, data entry, insurance verification, authorizations, review of benefits with patients, copay collection, arriving and scheduling patients, billing reports, closing report and other task as needed.Greets patientsAnswers phonesPatient intake and data entryInsurance verification and pre-authorizationSchedules patient appointmentsOperates front office of outpatient centersSupports therapists and therapy assistantsDaily cash balancing and weekly banking depositsHS diploma or GED is requiredPreferred ExperienceCustomer service experience Knowledge of insurance verification Healthcare, medical, or dental office administration #BSWIR-Outpatient