Sr Director, Operational Excellence

CompanyCox Automotive - USAJob Family GroupBusiness OperationsJob ProfileSr Director, Business Process Design & ImprovementManagement LevelSr DirectorFlexible Work OptionHybrid - Ability to work remotely part of the weekTravel %Yes, 25% of the timeWork ShiftDayCompensationCompensation includes a base salary in the range of $179,600.00 - $299,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.Job DescriptionThe Senior Director of Operational Excellence is a senior strategic operations leadership role responsible for driving large-scale organizational transformation across Manheim's Inventory Solutions business. This leader will partner with senior leaders across Operations, Product, Finance, Sales, Technology, and HR to define actionable plans, identify growth opportunities, and translate enterprise vision into executed outcomes. This roll supports all functions of an auction along with shared services. They also play a critical role in helping us chart the path forward for how we adopt AI across the business.This role requires a leader who challenges the status quo, manufactures clarity from ambiguity, and drives transformation across a matrixed organization. This role leads a team of ~20 supporting work across all functions of an auction along with shared services.PRIMARY DUTIES/KEY RESPONSIBILITESManage highly complex, multi-year, strategic process to roll out transformational initiatives out to operating locations with efforts spanning multiple Manheim functional departments.Provide Senior Leadership that fully aligns with operational senior leadership, operational support teams and other departments to meet strategic objectives.Manage and direct a large team.Work with cross-functional stakeholders at varying levels of management to identify, design and implement operational improvements and help drive performance, decrease complexity, and increase effectiveness.Determines, implements, tracks, and analyzes business metrics and KPIs associated with the business and key initiatives. Leads team to develop actionable insights, exercise sound business judgment, and engage with management to focus and improve business operations.Effectively work across the matrix to shepherd the mindset and cultural shift needed to create new and innovative solutions.Setting high standards of performance for self and others; self-imposing standards of excellence rather than having standards imposed.Partner with change management leadership to ensure successful implementationPartner with Design, Product and IT leadership to align on projects impacting OperationsPartner with Operations Support SME's and auctions in identification of Continuous improvement design opportunities Understand and relentlessly pursue the continuous improvement of the auction experienceDesign a strategy that consistently identifies new ways to create value for our auction business and prioritize opportunities to ensure focus on most critical work.Continually socialize and win support for with key stakeholders, including Executive Leadership Team, Product Executives, Sales Executives and Operations ExecutivesKnowledge, Skills, and Abilities:The candidate must have a proven track record of experience design, leading organization transformation, talent development, change management, communication, relationship management, and program / portfolio management Ability to provide thought leadership and engage with other senior leaders in addressing complex business issuesLeads by building trust to influence change and develop win-win strategies that deliver results for our clients and our businessAbility to operate in an ambiguous environment with considerable latitude to formalize connective tissue across our businessDemonstrated track record of success in situations with little or no precedent requiring new and original conceptsDemonstrated analytical ability in understanding data and making information relevant and actionable across the organizationAbility to assess capabilities, gaps, and build plans for addressing departmental and organizational needsGood listener with outstanding interpersonal qualities and a natural, effective consultative styleAdvanced communication skills as a successful storyteller in our business that moves hearts and minds to actionSubject matter experience in organizational and process designAbility to build support and implement, across organizational boundaries, specifically in a matrixed environmentAbility to handle complaints, settles disputes, and resolve conflicts by negotiationConsistent demonstration of building high-performing teams with a servant leadership approachMinimum Requirements Bachelor's degree in a related discipline and 12 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 10 years' experience; a Ph.D. and 7 years' experience in a related field; or 16 years' experience in a related field7+ years' experience in a management or leadership role.Track record leading large-scale business transformation in matrixed organizationsProven ability to translate strategy into execution with measurable resultsPreferred:Bachelor's degreeMaster's Degree in Business AdministrationTravel: 25-50%Drug TestingTo be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.BenefitsThe Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.About UsThrough groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.