Commercial Loan Operations Assistant (CLOA)

United Community is hiring a Commercial Loan Operations Associate. The Commercial LOA will play a critical role in the commercial lending process by collaborating with Commercial Relationship Managers (CRM) to support new and existing customers. The Commercial LOA will also collaborate with Commercial Loan Closers in facilitating a credit through the commercial process.Provide sales and administrative assistance to Commercial Relationship Managers (CRM) and other partnersSupport new and renewed loan production by collecting, ordering, and tracking information required for accurate risk assessment and underwritingUCC searchesAppraisalsEnvironmental assessmentsKnow Your CustomerSurveyLeasesOrganizational DocumentsApplicable insurance; hazard, flood, builder’s riskBeneficial OwnershipOFACAssist with preparation of written communication on behalf of the CRM to include commitment letters, term sheets, thank you notes, etc.Complete the Credit Lens Loan Worksheet, confirming agreement with final approval documents, to engage the Commercial Loan CloserAssist CRM by monitoring reporting and identifying where action needs to be taken, including but not limited toMaturitiesAuto-Renew Letter of CreditInsuranceReal Estate taxesProvide outstanding service and respond to requests from internal and external customersCollect customer financial statements, as required by the loan agreement, in a timely manner and load to Credit LensCollaborate with CRM, Commercial Loan Closer, Underwriter, Doc Prep and/or outside counsel on loan closings; collect executed documents from CRM and submitSubmit customer maintenance requests to Loan Operations for completionTransfer and assign notesFacilitate ongoing disbursement requests including coordination with Construction Administration Complete assigned Post-Close tasks in Credit LensManage WIP files Resolve critical and material exceptions as assignedParticipate in all required compliance training, as well as internal and external training programs, online training, meetings, or other education events as assigned by Loan Ops and Bank leadership.Adhere to Corporate policies and procedures as prescribed.Exemplify behaviors in alignment with the bank’s vision, mission, and culture; exhibit professionalism at all times.Provide world-class service to internal and external customers with a sense of urgency and positive attitude.Take ownership of other duties as assigned.High School Diploma or equivalent 2+ years of credit or customer service experience in the financial services industryCommercial loan experience preferredStrong interpersonal, verbal, and written communication skillsExcellent telephone and customer service skillsProficient in MS Office Suite, including Outlook, Word, and ExcelWorking knowledge of federal and state banking regulationsExcellent customer service skillsAttention to detailStrong problem solving and critical thinking skills without direct guidanceDemonstrate strong organization and time management skills and the ability to balance competing priorities to meet multiple deadlines.Must be able to pass a criminal background & credit check.POSITION TYPEThis is a full-time position that requires schedule flexibility to work evenings and weekends as needed.TRAVELThis position requires up to 10% travel.OtherWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.USD $34,102.00 - USD $49,382.00 /Yr.