Intake Office Coordinator

Intake Office CoordinatorLegal Services$19.00-$21.00 per hour Monday-Friday, 8:30am-5:30pmPasadena, California (onsite)Contract Through 4 – 5 MonthsWhy You’ll Love This Job:Involvement in impactful work centered on improving human well-being and humanitarian responseWhat You’ll Do:Provide a welcoming, “red-carpet” client experience by greeting clients, assisting with check-in, and ensuring a professional and organized intake process Conduct initial client intake assessments, gather required information, and verify identification and supporting documentation Capture and process client fingerprints, submit them to the FBI, and accurately scan/upload all related records into the case management systemManage client documentation workflows, including scanning contracts, forms, and supporting materials, and preparing intake folders for internal teams Coordinate client communications by answering and directing incoming calls, confirming appointments, and assisting with scheduling or rescheduling as needed Collect client payments in accordance with established safety and handling procedures, ensuring accuracy and complianceMaintain a clean, organized client-facing environment, including restocking supplies, preparing welcome kits, and ensuring reception readiness Support operational efficiency by completing inventory checks and helping ensure client satisfaction aligns with established performance standardsWhat We’re Looking For: Bilingual in Spanish and English (required) with strong verbal and written communication skills in both languages 1–3 years of customer service or client-facing experience preferred High school diploma or equivalent required Strong interpersonal skills with the ability to communicate effectively and professionally with clients and team members Proficiency in Microsoft Office Suite and comfort using standard business systems Exceptional attention to detail with strong organizational skills Ability to multitask, prioritize responsibilities, and manage time effectively in a fast-paced environment Self-motivated with the ability to work independently and take initiativeApply Today!Upload your resume – no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About DawsonDawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application.