Behavioral Health Care Manager

About SynapticureAs a patient and caregiver-founded company, Synapticure provides instant access to expert neurologists, cutting-edge treatments and trials, and wraparound care coordination and behavioral health support in all 50 states through a virtual care platform. Partnering with providers and health plans, including CMS' new GUIDE dementia care model, Synapticure is dedicated to transforming the lives of millions of individuals and their families living with neurodegenerative diseases like Alzheimer’s, Parkinson’s and ALS.The RoleThe Behavioral Health Care Manager is a direct support role addressing the mental health needs of individuals affected by neurodegenerative diseases. You will provide care coordination and behavioral health support to patients, caregivers, and their loved ones while implementing Synapticure’s Collaborative Care program. This role involves working closely with medical providers, patients, and partners to drive meaningful change and ensure exceptional mental health care for this community.Job Duties – What You’ll Be DoingSupport the mental and physical health care of assigned patients, ensuring comprehensive coordination with their medical providers and other mental health professionalsScreen and assess patients for mental health and substance use disorders, facilitating engagement and follow-up careProvide education to patients and caregivers about mental health and substance use disorders, including available treatment optionsMonitor clinical symptoms and treatment outcomes, documenting progress and adapting care plans as neededDeliver evidence-based behavioral interventions, including techniques such as motivational interviewing, behavioral activation, and problem-solving treatmentsCollaborate with psychiatric consultants to develop and adjust treatment plans for patients who are not improving as expectedFacilitate referrals to external services, such as social services, vocational rehabilitation, and specialty care, as clinically indicatedMaintain accurate records in Synapticure’s EHR system, ensuring clear communication with all care team membersDevelop and implement relapse prevention plans with patients achieving treatment goalsBuild relationships with patients, caregivers, and partners to foster trust and ensure continuity of careRequirements – What We Look For In YouActive RN or LCSW licensureMinimum of 2 years’ experience in direct case or care managementBackground in ALS, Parkinson’s Disease, or other neurodegenerative or chronic disease careStrong communication and interpersonal skillsFamiliarity with insurance processes and medical billing/codingExperience with reviewing medical records and working within clinical trialsProven ability to thrive in a startup or rapidly growing organizationKnowledge of current trends in neurodegenerative diseases, terminal illnesses, targeted therapies, and clinical trialsPassion for working with vulnerable populations and providing patient-centered careWe’re founded by a patient and caregiver, and we’re a remote-first company. This means our values are at the heart of everything we do, and while we’re located all across the country, these principles are what tie us together around a common identity:Relentless focus on patients and caregivers. We are determined to provide an exceptional experience for every patient we have the privilege to serve, and we put our patients first in everything we doEmbody the spirit and humanity of those living with neurodegenerative disease. Inspired by our founders, families, and personal experiences, we recognize the seriousness of our patients’ circumstances and meet that challenge every day with empathy, compassion, kindness, joy, and most importantly – with hopeSeek to understand, and stay curious. We start by listening to one another, our partners, our patients, and their caregivers. We communicate with authenticity and humility, prioritizing honesty and directness while recognizing we always have something to learnEmbrace the opportunity. We are energized by the importance of our mission and bias toward actionBenefits For Full-time EmployeesRemote-first design with work-from-home stipendCompetitive compensation with an annual bonus opportunity401(k) with matching contribution from day 1Medical, Dental, and Vision coverage for you and your familyLife insurance and Disability coverageGenerous sick leave and paid time offFast-growth company with opportunities to progress in your careerTravel Requirements:This position is remote and work would be based in your home. The necessary technology would be provided to work out of your home. Travel to Chicago, IL where headquarters are and/or other meetings may be expected.Salary and Benefits:Position is full time/exempt with competitive salary and benefits package including health insurance offering. Salary range for this role is competitive depending on the candidate’s level of experienceWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.