Services Coordinator

Overview In this role, you will support the Consulting Services function by coordinating candidate interviews, onboarding, and ongoing operations. You’ll act as a liaison among candidates, client stakeholders, and internal leadership to ensure a smooth, compliant experience. You will drive process improvements, maintain accurate documentation, and support time tracking, payroll, and onboarding workflows. This position sits at the intersection of recruiting, operations, and finance, enabling high-quality consultant experiences and client outcomes. You will work with cross-functional teams to scale processes and maintain accurate records. ResponsibilitiesLaunch candidate intake with recruiters and manage follow-upMaintain applicant database with accuracy and urgencySchedule screenings and client interviewsCoordinate onboarding with Services ManagerAssist in consultant communications regarding time tracking, invoicing, payroll, and complianceManage ServiceNow tickets for onboarding, access, equipment, and issuesDevelop and improve workflows, templates, and process documentationEnsure records and offboarding details are updated in systemsUpdate Fieldglass with offboarding details and track asset returnCoordinate morale support for consultants (bereavement, baby, wedding gifts)Oversee time tracking for consultants (W2, C2C, 1099)Reconcile time submissions and obtain approvalsIdentify process gaps and propose improvements (e.g., PTO tracking via Paylocity)Collaborate with accounting for payroll accuracy and timeliness Key requirements5+ years of experience in business operations, staffing, recruiting coordination, or consultant managementExtreme attention to detail and strong organizational skillsProcess and efficiency orientedSolid understanding of onboarding, compliance, and contract managementExperience with Salesforce, DocuSign, FieldGlass, ServiceNow, or similar systemsExperience with reporting tools such as Microsoft Excel and PowerBIAbility to manage multiple priorities in a fast-paced environmentStrong communication and relationship management skillsattention to detailstrong organizational skillscommunication and relationship managementSalesforceDocuSignFieldGlass