Program Manager

Birdi Systems, Inc. is seeking an experienced Program Manager to provide commercial and technical leadership for a $40M FDA contract supporting security systems maintenance and move, add, and change (MAC) projects across 120 sites nationwide. This role oversees delivery across 13 security technologies, including access control, CCTV, and related electronic security systems.The Program Manager serves as the primary client interface and is responsible for overall contract performance, service quality, and customer satisfaction. This individual will lead large, cross-functional teams in a distributed operating environment, ensuring consistent execution, compliance, and operational excellence across all sites.The ideal candidate brings proven experience managing complex federal programs, influencing client decisions, and building strong relationships with stakeholders, partners, and internal teams, along with a solid foundation in cost, schedule, and technical program management.Key Responsibilities:Serve as the primary interface between Birdi Systems and client stakeholders, ensuring strong communication, responsiveness, and customer satisfactionProvide commercial and technical leadership across all program activities, ensuring successful delivery of contract requirementsEnsure full compliance with contractual obligations, federal regulations, and applicable standardsLead and manage program teams supporting:Physical security systems (access control, CCTV, video management, situational awareness)Nationwide maintenance, sustainment, and service operationsSystem modernization, upgrades, and continuous operational readinessOversee delivery across multiple sites and technologies, ensuring consistency in execution and service qualityDevelop and manage program plans, budgets, staffing strategies, schedules, and performance metricsTrack, forecast, and manage program financials, including cost controls and profitabilityIdentify, assess, and mitigate risks while maintaining operational continuityLead program reviews, executive briefings, and performance reporting for senior stakeholdersSupport audits, inspections, and compliance reviewsCoordinate cross-functional teams across engineering, operations, logistics, and support functionsRequired Qualifications:Bachelors degree in Engineering, Construction Management, IT, or a related field required; MBA preferredPMP (Project Management Professional) certification requiredMinimum of 10+ years of program or project management experience, preferably supporting federal contractsDemonstrated experience managing large, complex, multi-site programsStrong commercial and technical leadership capabilitiesProven ability to influence client decisions and build trusted relationshipsExperience managing budgets, schedules, and cost controls at scaleExcellent communication, leadership, and stakeholder management skillsU.S. Citizenship requiredPreferred Qualifications:Experience supporting FDA or similar federal agenciesBackground in electronic security systems, low-voltage infrastructure, or critical facility environmentsExperience managing distributed service delivery across nationwide locationsFamiliarity with federal compliance frameworks, audits, and regulatory environmentsExperience with lifecycle program management, sustainment, and modernization initiativesAdditional Requirements:Experience delivering strong client service and maintaining high customer satisfactionExcellent problem-solving and decision-making skills in complex environmentsAbility to operate effectively in a fast-paced, multi-site program environmentTravel required on a limited basisBirdi Systems offers the opportunity to lead a high-visibility, mission-critical federal program supporting national infrastructure and security. You will join a collaborative, high-performing team focused on operational excellence, innovation, and long-term program success.